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    CUSTOMS - New Student Orientation
    A Division of Student Affairs
  • New Image Gallery
    CUSTOMS - New Student Orientation
    A Division of Student Affairs
  • New Image Gallery
    CUSTOMS - New Student Orientation
    A Division of Student Affairs
  • New Image Gallery
    CUSTOMS - New Student Orientation
    A Division of Student Affairs
  • New Image Gallery
    CUSTOMS - New Student Orientation
    A Division of Student Affairs

Administrative CUSTOMS staff

A staff of highly-trained students (SOAs), along with faculty advisors and personnel from a variety of offices lead and assist with CUSTOMS sessions. Clerical staff assist the office during the summer CUSTOMS sessions.

We are now accepting applications for Student Orientation Assistants for the Summer 2016 CUSTOMS sessions. For more information on SOA positions, see

We require students to complete a 5 minute Video Interview in our office (KUC 326). You will be asked to answer two questions and your answers will be videoed. We will review these videoed interviews and contact you if you are eligible for a personal interview. You may sign up for the Video Interviews Monday- Friday 8:30-4:00 beginning Wednesday, October 14, 2015. We would like to complete these prescreening interviews by October 28. Please contact our office at 615-898-2454 or stop by KUC 326 to sign up for a time to do the Video Interview. Be aware that there are limited time slots, so don't wait until the last minute!

Josh Young

Graduate Assistant
Keathley University Center Room 326
615-898-2454 

Haley Ferrell

Student Coordinator
Keathley University Center Room 326
615-898-2454

Jonathan Gandy

Student Coordinator
Keathley University Center Room 326
615-898-2454

Ilene Hale

Secretary
Keathley University Center Room 326
615-898-2454
ilene.hale@mtsu.edu

Jacki Lancaster

Coordinator of New Student and Family Programs
Keathley University Center Room 326
615-898-2454
jacki.lancaster@mtsu.edu

Gina Poff

Director of New Student and Family Programs
Keathley University Center Room 326
615-898-2454
gina.poff@mtsu.edu

2015, Middle Tennessee State University, a Tennessee Board of Regents institution, 1301 East Main Street, Murfreesboro, TN 37132-0001 USA +1-615-898-2300

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