Streaming Services Policy
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MTSU's Information Technology Division (ITD) strives to enable Internet activity that
provides the best possible service for all users while managing usage and traffic.
To manage the resources needed to provide live and archived streaming media, the following
policy will be used.
Network streaming media can consume inordinate amounts of bandwidth and is very susceptible
to delays caused by network contention and congestion. Streams are time sensitive
and network delays manifest themselves as jitter. By allowing one server only to stream
from MTSU to the Internet, that server's streaming traffic may be prioritized by the
traffic shaper so as to reduce or eliminate jitter. Such Quality of Service maintenance
could not be possible if multiple unidentified servers continued to stream content.
In this manner, number of users and bandwidth allocated per stream can be centrally
managed by ITD. To provide for the best service, a tiered approach, as shown below
will be used.
- This policy addresses stored (archived) streaming media files as well as the production
and distribution of live streaming media events.
- The ITD Streaming Server will be the single point of media streaming from MTSU to
the Internet / Internet2. Streaming will not be allowed through the Internet firewall
from a departmental server. The bandwidth allocation will be as follows:
- Total bandwidth available for streaming across the Internet will not exceed 7.5 Mbps.
- Individual streams can not exceed 150 Kbps.
- The total Real Server output cannot exceed 10 Mbps.
- If more bandwidth is needed for an event, the department will be responsible for investigating
- Department / Individuals must request accounts on the ITD streaming server for stored
(archived) or live streaming media files.
- Departments / Individuals wishing to stream a live event will produce the initial
stream on their departmental server. The server must be approved by ITD in order to
ensure compatibility with the network design. The departmental server will code the
video and/or audio signals and send a single stream to an account on the ITD server.
ITD will not be involved in the production of the initial live stream.
- ITD will not accept streams from off-campus unless approved by the Vice President
for Information Technology and CIO.
- All streaming media files are expected to abide by the Information Technology Resources
Policy including copyright regulations.
- ITD reserves that right to limit the number of streams per user if necessary during
times of multiple streaming events.
- Stored (archived) streaming media files.
- Request an account on the Real server.
- Create the files in the appropriate format. Support in creating these files is available
for the Faculty Instructional Technology Center (FITC).
- Upload the streaming media file to the account and create a link to launch that file
- "Live" event streaming
- Request a live casting account on the Real server (this account is not the same as
the account in #1 above).
- Produce, capture and code the video and/or audio signals and send a single stream
to an account on the ITD server.