>>> ITD policy page

MTSU’s Information Technology Division (ITD) strives to enable Internet activity that provides the best possible service for all users while managing usage and traffic. To manage the resources needed to provide live and archived streaming media, the following policy will be used.

Network streaming media can consume inordinate amounts of bandwidth and is very susceptible to delays caused by network contention and congestion. Streams are time sensitive and network delays manifest themselves as jitter. By allowing one server only to stream from MTSU to the Internet, that server’s streaming traffic may be prioritized by the traffic shaper so as to reduce or eliminate jitter. Such Quality of Service maintenance could not be possible if multiple unidentified servers continued to stream content. In this manner, number of users and bandwidth allocated per stream can be centrally managed by ITD. To provide for the best service, a tiered approach, as shown below will be used.



  1. Stored (archived) streaming media files.
    1. Request an account on the Real server.
    2. Create the files in the appropriate format. Support in creating these files is available for the Faculty Instructional Technology Center (FITC).
    3. Upload the streaming media file to the account and create a link to launch that file
  2. "Live" event streaming
    1. Request a live casting account on the Real server (this account is not the same as the account in #1 above).
    2. Produce, capture and code the video and/or audio signals and send a single stream to an account on the ITD server.