Telecommunication Services

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Operator Services

Speech Recognition Directory

The speech recognition directory is available 24 hours a day, 7 days a week by dialing 5000 from on campus, or 898-5000 from off campus. In addition, it is in use after operator hours, Monday through Friday, 4:30pm until 8:00am, on weekends, and on University-designated holidays. This service provides directory information for departments, employees, and students, in addition to driving directions.

Updates to employee or student directory information should be done through the self service option on PipelineMT. For questions concerning the speech recognition directory, or to request an update to departmental directory information, please contact Telecommunication Services at 898-2206.

Campus Operator

Campus operators are available Monday through Friday, 8:00am until 4:30pm, with the exception of university-designated holidays, to assist callers with directory information for departments, employees, and on campus students. Campus operators can be reached by dialing 0 from on campus, or 898-2300 from off campus. Directory information pertaining to off campus students can be found by calling the speech recognition directory at 898-5000. Updates to employee or student directory information should be done through the self service option on PipelineMT.

In addition, campus operators are available during regular business hours, with the exception of university-designated holidays, to assist faculty and staff with an audio conference call. University operators can place up to six parties on an operator-assisted conference line. To schedule an operator-assisted conference call, please contact Telecommunication Services at 898-2991. All long distance charges will be the responsibility of the requestor.

Online Directory


Directory Advertising

Campus Directory

The campus directory, which is published annually, in the fall, is a cooperative project of the Information Technology Division and the offices of Telecommunication Services, Human Resource Services, Records, and Publications and Graphics. The directory includes departmental, employee, and student information. A portion of the directory is also reserved for advertising. For campus directory advertising, please contact Publications and Graphics at 898-2896.

AT&T Directory

Telecommunication Services maintains the MTSU white pages listing, as well as MTSU advertising in the yellow pages, of the AT&T directory. Each May, Telecommunication Services requests additions, modifications, or deletions to this listing. Questions concerning the AT&T white or yellow pages should be directed to Telecommunication Services at 898-2206.

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