MTSU Online Frequently Asked Questions (FAQs)

What Programs Are Online?

  • Click here for information about online undergraduate and graduate programs.

What is an MTSU Online Course?

  • MTSU online course instruction takes place in MTSU’s Desire2Learn (D2L) learning management system (LMS).
  • No physical attendance may be required. However, students may be offered optional meetings and proctored exams.
  • Students classified as Tennessee non-residents and who are exclusively taking online courses may take advantage of an eRate.
  • MTSU online courses have a “D” section number.

What is an MTSU Hybrid Course?

  • A significant portion of instruction and activities takes place online.
  • May include up to 15 hours of required or mandatory campus meetings per semester.
  • A “D” section number is attached

What is a TN eCampus Online Course?

  • TN eCampus is a state-wide repository of online courses, developed by Tennessee community colleges and universities, for which MTSU students may register.
  • Access to TN eCampus online courses is through the TN eCampus instance of D2L.
  • No physical attendance may be required.
  • Tuition and fees are found on the MTSU Bursar’s website.
  • Students classified as Tennessee non-residents and who are exclusively taking online courses may take advantage of an eRate.
  • TN eCampus online courses have an “R” section number.
  • For on-campus or online students wishing to take a TN eCampus online course, the course equivalency chart will be helpful in determining if the course is equivalent to the MTSU course, and the completion of an Override Authorization Form is required.

How Do I Register for an Online or Hybrid Course?

  • Students register for MTSU online and hybrid courses as they would a traditional, on-campus course through the online portal PipelineMT. However, some courses may require completion of a Permission of Department (POD) form prior to registration.
  • MTSU offers a tutorial explaining how to register for MTSU online courses.

How Do I Register for a TN eCampus Online Course?

  • Students who wish to register for a TN eCampus online course are required to complete an Override Form unless they are enrolled in the Professional Studies Program.
  • Students will register through MTSU’s online portal, PipelineMT, after submission of the Override Form and receiving permission to enroll.

What Does It Cost?

Tuition and fees are found at the MT One Stop, which provides integrated services in the areas of Financial Aid, Tuition and Billing, and transcripts.

A distance education fee is charged, per credit hour, for online course instruction.  Information is available on the Miscellaneous Course Fees page.

When do I have access to my online course?

  • In most cases, students have access to their MTSU online and hybrid courses five days prior to the start of the semester. Some professors may prefer, however, to make their content available on the first day of class.
  • Students have access to TN eCampus online courses the afternoon of the day classes begin.

How do I log in to my online course?

How do I purchase textbooks?

What library services are available for distance learners?

If proctored exams are required, how do I request a proctor?

  • The University College Test Center can assist students with scheduling a proctored exam for both MTSU and TN eCampus online courses.
  • Steps for securing a proctor for TN eCampus online courses is provided in case a proctoring situation is offered.

Am I required to attend any on-campus meetings?

  • Students taking MTSU online or TN eCampus online courses are not required to attend any on-campus or online meetings at scheduled dates/times. Professors may offer optional meetings, but students are not penalized for non-attendance.
  • Proctored exams may be required, but students must be able to schedule to have the exams proctored at approved locations if they are unable to come to campus.
  • Students taking hybrid courses are required to attend face-to-face meetings/exams/orientations of up to 15 hours during the semester.

Is online tutoring available?

What are the technical requirements to take an online class?

  • A systems check may be run on your computer the first time you log into Desire2Learn (D2L), the online course learning platform. This is the statement and link to the systems check:  Run a system check on your computer to make sure you have installed everything you need to run D2L.

What types of technical support are available to distance learners?

  • The MTSU Help Desk provides multiple services for distance learners including tutorials and D2L support. Additional services are available at ITD.
  • A TN eCampus Help Desk is provided for students having technical issues.

How do I obtain a student ID and Parking Permit?

Who is my advisor?

How do I file a complaint?

The following information will assist students in navigating resources for resolving any complaints or concerns about MTSU academic online programs.

How do I appeal a grade?

  • MTSU students will use the instructions on this link to complete and submit a grade appeals for an MTSU online and hybrid courses.
  • MTSU students filing a grade appeal for a TN eCampus online course will follow the instructions at this link.

How Do I Withdraw From Class/School?

Withdrawal options are discussed on the Withdrawal website.

How Can I Get Involved?

When Does the Semester Start?

MTSU’s Academic Calendar provides each semester schedule including the dates of priority registration, start and end of classes, holiday closings, final exams, etc.

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