Q: Will Argos replace Access?
A: It will take a while for various departments to convert all Access queries and reports to Argos. Access will not be replaced immediately but it will at some point in the future after departments have been allowed adequate time to convert existing reports and switch to Argos.
Q: Will Argos replace the General Campus reporting database?
A: General Campus will not go away immediately, but over time the General Campus reports will be recreated in Argos in a similar "general campus" hierarchy. Once this is complete, the Access version of General Campus will be disabled.
Q: How do I get an Argos account?
A: To request an account, have the appropriate person (managers, directors, chairs, etc.) log in to the ITD FootPrints work order system and create a new issue. Select "Account Requests/Connectivity/Logon" as the problem type and "Argos Account" as the category. Next select add, modify, or remove account as the symptom. Another window will open for the remaining information such as username, M number, job title, employee type, reason for the account, the user type requested, the functional group model (student, budget, etc.), and the database system (REPT, BLUEINFO DW, etc.) to be entered. Complete this information and click Save.
Q: How can I request that a DataBlock and/or report be created?
A: Create a new issue in ITD's FootPrints work order system. Choose "ERP Programming/BlueInfo" as the Problem type and "Argos DataBlock" or "Argos Report" as the Category. Then complete the rest of the required information as well as anything else that will be helpful to the ITD programmer assigned.
Q: I cannot log in from home.
A: If you are attempting to log in to Argos from off campus, you must connect through the VPN by going to https://access.mtsu.edu/dana-na/auth/url_default/welcome.cgi and sign in through the MTSU VPN Sign In Page with your FSA account to begin a secure session. Then you can log in to Argos at http://evmaps.fsa.mtsu.edu.
Q: I cannot log in from my laptop.
A: If you are attempting to log in using a wireless Internet connection, you must connect through the VPN by going to https://access.mtsu.edu/dana-na/auth/url_default/welcome.cgi and sign in through the MTSU VPN Sign In Page with your FSA account to begin a secure session. Then you can log in to Argos at http://evmaps.fsa.mtsu.edu.
Q: I cannot log in to Argos because the Evisions launcher always fails.
A: It is likely that you do not have Java installed on your computer. Install Java and try it again. Also, a new and separate version of Argos called Web Viewer is available on the Argos login page which does not require Java on your computer. It is a new product and while it should work as well as the Java-based version of Argos, it has not been as fully tested and is only meant for running reports not developing reports.
Q: I use a Mac and Argos is not behaving correctly because of using the standard Oracle Java Runtime Environment on Mac OS.
A: To log in to Argos via a Mac, you must be a member of the appropriate Active Directory security group (FSA\VDI - ERP Web Apps). Also, the Citrix Receiver will need to be downloaded to your machine. To do this, have the appropriate person create a new issue in ITD's FootPrints work order system. Choose "Account Requests/Connectivity/Logon" as the Problem type and "VDI – Virtual Desktop" as the Category. Choose "XenApp Published App" as the symptom and enter an appropriate description explaining your issue and purpose. Then complete the rest of the required information as well as anything else that will be helpful to the ITD programmer assigned.
Q: Is there a naming convention that I need to follow when naming my DataBlocks and reports?
A: Yes. Each DataBlock and report should have a unique name. The naming convention is as follows.Datablock –> mnnnn - DataBlockName – n.n
For example, a General Campus DataBlock could be named G0001 – Students by Dept and Major – 1.0 and the reports using this DataBlock could be named G0001A – All Information without Address – 1.0 and G0001B – All Information Including Address – 1.0. Please note that there would not be another DataBlock named with the prefix G0001, even if it was in a separate folder in the Explorer Tree structure.