Planned System Upgrades/Outages Archives

*To see all data, "Compatibility View" must be disabled in certain versions of Internet Explorer

 

 

ERP Systems

The schedule below reflects planned upgrades for the various ERP systems (Banner and its associated third-party products). The installation columns of the grid reflect planned dates and times for the test (non-production) versions and the production versions of the respective system's upgrades.

Product/Upgrade/ReasonTest EnvironmentProduction Environment
Banner/RaiderNet offline for Cope renovation project N/A 7/13/14 - 9:00 a.m. - 5:00 p.m. (completed)
Banner/RaiderNet offline for Fiscal Year End processing   N/A  6/30/14 - 6:30 p.m. – midnight (completed)
Banner/RaiderNet Q2 '14 upgrade 5/20/14 - 8:00 a.m. to 1:00 p.m. (completed)  6/7/14 - 7:00 a.m. to 9:30 a.m. (completed)
Banner FA 8.20 and ST 8.6.3  5/8/14 - 8:00 a.m. to 8:40 a.m.  5/15/14 - 7:30 a.m. to 8:00 a.m. (only Financial Aid down)
Banner/RaiderNet Q1 '14 upgrade 02/04/2014 - 8:00 a.m. to 2:00 p.m.  03/01/2014 - 7:00 a.m. to 1:00 p.m
MT$ource upgrade N/A  01/04/2014 – 8:00 a.m. to 01/06/2014 (completed)

Banner/RaiderNet Q4'13 upgrade

10/30/2013 11:00 a.m. – 2:00 p.m. (completed)

 01/04/2014 - 8:00 a.m. to 11:00 a.m. (completed)

 Banner/RaiderNet Q3'13 upgrade

 09/11/2013 (completed)

 10/05/2013 - 7:00 am through 1:00 pm (completed)

Banner/RaiderNet offline for FYR processing

 N/A

 06/30/2013 - 6:00 p.m. - midnight (completed)

 

Banner/RaiderNet Q2 '13 upgrade

 

04/29/2013 (completed)

 06/01/2013 - 7 a.m. - 11:00 a.m. (completed)

Banner/RaiderNet Q1 '13 upgrade

02/11/2012 (completed)

3/16/2013 7:00 a.m. - 1:00 p.m. (completed)

PipelineMT/RaiderNet upgrade

 

02/3/2013 3:00 a.m. - 1:00 p.m. (completed)

Banner/RaiderNet Q4 '12 upgrade

11/27/2012 (completed)

01/6/2013 7:00 a.m. - 11:00 a.m. (completed)

Banner/RaiderNet offline for storage maintenance

 

12/2/2012 midnight - noon (completed)

Banner/RaiderNet offline for storage maintenance

 

11/29/2012 8:00 p.m. - 9:00 p.m. (completed)

Banner/RaiderNet Q3 '12 upgrade

09/20/2012 (completed)

11/3/2012 7:00 a.m. - 3:00 p.m. (completed)

Banner/RaiderNet Pre-Q3 '12 (DBEU) upgrade

10/24/2012 (completed)

11/1/2012 5:30 p.m. - 8:30 p.m. (completed)

Banner/RaiderNet Fin Aid upgrade

08/30/2012 (completed)

09/10/2012 4:30 p.m. - 6:30 p.m. (completed)

Banner/RaiderNet offline for FYR processing

 

06/30/2012 6:00 p.m. - midnight (completed)

Banner/RaiderNet Q2 '12 upgrade

05/23/2012 (completed)

07/14/2012 7:00 a.m. - 4:00 p.m. (completed)

Banner/RaiderNet Employee SSB upgrade

04/13/2012 (completed)

04/14/2012 3:00 p.m. - 3:30 p.m. (completed)

Banner/RaiderNet Q1 '12 upgrade

03/1/2012 (completed)

04/12/2012 5:00 p.m. - 4/13/2012 1:45 a.m. (completed)

Banner/RaiderNet offline for an Oracle upgrade

 

03/15/2012 5:00 p.m. - 8:00 p.m. (completed)

Banner/RaiderNet offline for electrical outage

01/16/2012 (completed)

01/16/2012 6:00 a.m. - 9:00 p.m. (completed)

BDMS 8.3 upgrade 08/15/2011 (completed) 10/07/2011 5:00 p.m. - 10/09/2011 8:00 a.m. (completed)
Banner 8.3/8.4 upgrade - TBR "July bundle" 08/15/2011 (completed) 10/07/2011 5:00 p.m. - 10/09/2011 8:00 a.m. (completed)
Banner 8.3/8.4 upgrade - TBR "June bundle" 07/26/2011 (completed) 10/07/2011 5:00 p.m. - 10/09/2011 8:00 a.m. (completed)

IT Network Infrastructure

IT Infrastructure includes the systems providing the wired/wireless data, voice and video/cable TV networks of the university. It also includes the physical connections of those systems – fiber optic, twisted-pair, and coax cables as well as the systems utilized to provide IT security on the networks.

Impacted System and Service Upgrade DescriptionScheduled Service Interruption
Cope renovation project (PipelineMT, RaiderNet, and Banner)  7/13/14 - 9:00 a.m. - 5:00 p.m.
Campus Internet firewall upgrade.
There will be no external network connection during this time.
This includes Internet, telephone, and email.
Access to Banner and other critical electronic resources will
be available from on-campus computers during this time.
1/5/14 - 3:00 am until 9:00 am (completed)
Switch removal and new placement to accommodate one-foot patch cords – network outage in Dyslexia, Wood Stegall, President's house and Parking Services Building. 12/16/13 - 12/20/13 (completed)
BAS router upgrade 12/20/13 - Early morning. (completed)
Wireless upgrades 12/18/13 - 12/19/13 - Early morning. (completed)
Firewall install in Telecom 12/18/13 - No down time expected. (completed)
Equipment move in Telecom in preparation for the firewall install 12/17/13 - No down time expected. (completed)
Wireless upgrade in Business and Aerospace - No network interruptions anticipated 11/24/2013 - 6:00am through 8:00am (completed)
Firewall firmware upgrade - Most ITD services including Faculty/Staff email (Exchange and Webmail), Banner, PipelineMT, and RaiderNet. It will not impact Student Mtmail or Internet. Sunday, October 16, 2011, 3:00 a.m. - 6:00 a.m. (completed)
Wireless upgrade in McCallie Cafeteria- Interruptions in wireless service only 10/15/2013 - 3:00pm through
4:00pm (completed)
Wireless upgrade in Jones Hall - External network interruption for Jones Hall only 10/14/2013 - 6:00am through
8:00am (completed)
System Maintenance - Upgrades - No network interruptions anticipated 10/13/2013 - 3:00am through
6:00am (completed)

D2L

Scheduled upgrades for D2L (Desire2Learn) online course management software follows.

UpgradeScheduled Service Interruption
10.2 12/27 - 12/29, if needed (completed)
Upgrade to Version 9.4.1 Dec. 21, 12:00 AM - Dec 22, 6:00 P.M. (completed)

Other Systems

Impacted System and Service Upgrade DescriptionScheduled Service Interruption
FootPrints 12/17/13 - 8 a.m. to 12 p.m. (completed)
GFI Faxmaker 12/16/13 - 8 a.m. to 12 p.m. (completed)
1) APC "Infrastruxure" – monitors APC UPS's throughout campus
2) DSNTW – EMC "Networker" Back-Up software server, tape library controller
3) CPMWEB01 – Center For Popular Music Web Server
4) HP IRS – Direct to HP Monitor of MTSU's DR HP EVA SAN at TTU
5) DB – "Blue ID" Oracle Database RDBMS Server
6) TPS – "Blue ID" Application Server
7) Dell PowerVault 114T – Tape Drive Back-Up Unit for "Blue ID" System
8) XENSRVR07 – Graduate Studies Docushare/SQL Server
9) Bestlock – Stanley/Best Lock Card Access/Security System
10) Itdmssqldb02 – "New" Data Warehouse (MS SQL RDBMS)
11) Itdapp5 – "dropbox" system for data files in/out of the production Banner system
12) Idweb – web server for "Blue ID" System
13) Shsapp3 – Web Interface Server for Student Health Services
14) MTSU171 – Multi-Purpose Windows File Share (CIFS) Server
15) MTSU22 – Campus Loan Manager (CLM) MS SQL RDBMS Server
16) MTSU49 – Campus Loan Manager (CLM) Application Server
17) ROM – Photographic Services' Portfolio Application & Data Server
Saturday, April 14, 2013, 3:00 a.m. - 6:00 p.m.
Emergency generator reconfiguration – Most systems will be offline including Banner, PipelineMT, RaiderNet, and Faculty/Staff Webmail. Systems not affected include Faculty/Staff Exchange email, Student MTMail, and D2L via direct link. The outage will also include network services to: Black, Haynes, the Davis Science Building, Jones Hall, the Wright Music Building, the Saunders Fine Arts Building, the James Union Building, James Walker Library, and Peck Hall. Saturday, October 15, 2011, 7:00 a.m. - 7:00 p.m.