Planned System Upgrades/Outages

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ERP Systems

The schedule below reflects planned upgrades for the various ERP systems (Banner and its associated third-party products). The installation columns of the grid reflect planned dates and times for the test (non-production) versions and the production versions of the respective system's upgrades.

Product/Upgrade/Reason Test Environment Production Environment  

Workflow 8.2 upgrade

  Thursday, 6/18/15, all day
All RaiderNet options will be unavailable for fiscal year-end processing  N/A Tuesday, 6/30/2015, 6:00 p.m. - midnight
Power outage in Cope -- Specifically PipeLineMT, RaiderNet, and Banner INB will be unavailable during this time.  N/A

Friday, 7/3/15,   6:00 a.m. - 9:00 p.m.

Add or Drop Classes and Student Account options on RaiderNet   Wednesday, 7/8/15, 4:30 p.m. - midnight

IT Infrastructure - Networking, Security and Telecommunications

IT Infrastructure--the systems providing the wired/wireless data, voice and video/cable TV networks of the university. It also includes the physical connections of those systems – fiber optic, twisted-pair, and coax cables as well as the systems utilized to provide IT security on the networks.

Impacted System and Service Upgrade DescriptionScheduled Service Interruption

Swap-out for server firewalls

 Sunday, 6/7/15, 3 a.m. - TBA

Library switches will be rebooted for software upgrade.  

Wednesday, 6/24/15, 5:00 a.m. - 5:05 a.m.

Science Building switches will be rebooted for software upgrade. 

 Thursday, 6/25/15, 5:00 a.m. - 5:05 a.m.
Power outage in Cope. Services will be shut down before 6 a.m. in order for the power to be turned off at 6 a.m. Included in the power outage will be possible network and VOIP phone disruptions for MTSU buildings on North Baird Lane and Main Street. Those interruptions are expected to be relatively brief and occur at the beginning of the window.     Friday, 7/3/15, 6:00 a.m. - 9:00 p.m. 
Maintenance for Telecom Building switch. Users in this building will not have network connectivity, and campus phone service will be interrupted for a period.  Sunday, July 12, 3:00 a.m. - 6:00 p.m.


Scheduled upgrades for D2L (Desire2Learn) online course management software follows.

UpgradeScheduled Service Interruption

Other Systems

Impacted System and Service Upgrade DescriptionScheduled Service Interruption