Scheduled IT Maintenance and Upgrades
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Archive of IT Maintenance and Upgrades
Type of Service | Environment | Reason | Start Date | End Date |
---|---|---|---|---|
Regular IT Maintenance | Production | Shared Drive Maintenance | 2024, 03/23 6:00 am | 2024, 03/23 7:00 am |
Banner/PipelineMT | Production | Maintenance of MTSU’s Banner/PipelineMT system | 2024, 03/16 7:00 am | 2024, 03/16 11:00 am |
Banner/PipelineMT | Production | Banner PROD 2023 Year Close Updates | 2024, 03/09 7:00 am | 2024, 03/09 11:00 am |
Regular IT Maintenance | Production | MTSU Website Maintenance | 2024, 03/07 7:00 am | 2024, 03/07 8:00 am |
DegreeWorks | Production | Degree Works Upgrade | 2024, 03/06 7:00 am | 2024, 03/06 8:00 am |
Other Systems | Production | Dynamic Forms Exchange (DFE) Upgrade | 2024, 03/05 4:30 pm | 2024, 03/05 5:30 pm |
BDM | Production | Application Xtender 20.4 Upgrade | 2024, 03/04 6:00 am | 2024, 03/04 11:00 am |
Regular IT Maintenance | Production | Campus Email Maintenance | 2024, 02/28 4:30 pm | 2024, 02/28 5:30 pm |
Banner | Test | Banner Oracle and OS Quarterly Patching TEST | 2024, 02/27 7:00 am | 2024, 02/27 11:00 am |
Regular IT Maintenance | Production | Campus Network Maintenance | 2024, 02/25 6:00 am | 2024, 02/25 8:00 am |
Banner/PipelineMT | Test | Banner TEST 2023 Year-End Cumulative Bundle Installation | 2024, 02/13 8:00 am | 2024, 02/13 12:00 pm |
Regular IT Maintenance | Production | Load Balancer Maintenance | 2024, 02/11 6:00 am | 2024, 02/11 7:00 am |
Regular IT Maintenance | Production | Load Balancer Maintenance | 2024, 02/08 4:30 pm | 2024, 02/08 5:30 pm |
Regular IT Maintenance | Production | Campus Email Maintenance | 2024, 02/07 4:30 pm | 2024, 02/07 5:30 pm |
Banner/PipelineMT | Test | Banner Clone to TEST | 2024, 02/07 7:00 am | 2024, 02/07 11:00 am |
Regular IT Maintenance | Production | Campus server firewall maintenance | 2024, 01/27 7:00 am | 2024, 01/27 8:00 am |
Regular IT Maintenance | Production | Campus Network Maintenance | 2024, 01/07 6:00 am | 2024, 01/07 8:00 am |
Regular IT Maintenance | Production | Campus Email Maintenance | 2024, 01/05 7:00 am | 2024, 01/05 8:00 am |
Other Systems | Production | Pharos Managed Print Services Upgrade | 2023, 12/18 5:00 pm | 2023, 12/18 8:00 pm |
Banner/PipelineMT | Production | Banner PROD R2 Installation Saturday, December 2, 2023 | 2023, 12/02 7:00 am | 2023, 12/02 6:30 pm |
Regular IT Maintenance | Production | MTSU Website Maintenance | 2023, 11/29 4:30 pm | 2023, 11/29 5:30 pm |
Banner/PipelineMT | Test | Banner TEST HR and General Updates, Tuesday, 11/21/2023 | 2023, 11/21 8:00 am | 2023, 11/21 11:00 am |
Banner/PipelineMT | Production | Banner PROD Oracle and OS Quarterly Patching, November 18, 2023 | 2023, 11/18 7:00 am | 2023, 11/18 11:00 am |
Regular IT Maintenance | Production | Shared Drive Maintenance | 2023, 11/18 7:00 am | 2023, 11/18 11:00 am |
Regular IT Maintenance | Production | Phone System Maintenance | 2023, 11/05 10:00 am | 2023, 11/05 4:00 pm |
Regular IT Maintenance | Production | MTSU Website Maintenance | 2023, 10/31 7:00 am | 2023, 10/31 8:00 am |
Regular IT Maintenance | Production | Campus Network Maintenance | 2023, 10/22 6:00 am | 2023, 10/22 7:00 am |
Regular IT Maintenance | Production | Campus Network Maintenance | 2023, 10/15 8:00 am | 2023, 10/15 8:00 pm |
Regular IT Maintenance | Production | Campus Network Maintenance | 2023, 10/08 6:00 am | 2023, 10/08 7:00 am |
Banner/PipelineMT | Production | Annual Service Account Changes for Banner PROD | 2023, 09/30 7:00 am | 2023, 09/30 11:00 am |
Regular IT Maintenance | Production | Shared Drive Maintenance | 2023, 09/30 8:00 am | 2023, 09/30 2:00 pm |
Banner/PipelineMT | Production | Oracle and OS patching | 2023, 09/23 5:00 am | 2023, 09/23 9:00 am |
Banner/PipelineMT | Test | Banner Clone to TEST | 2023, 09/20 8:00 am | 2023, 09/20 2:00 pm |
IT Network Infrastructure | Production | Firewall maintenance | 2023, 09/17 7:00 am | 2023, 09/17 9:00 am |
Banner/PipelineMT | Production | Banner PROD TBR Bundles Installation Saturday, September 16 | 2023, 09/16 7:00 am | 2023, 09/16 1:00 pm |
Regular IT Maintenance | Production | Campus Network Maintenance | 2023, 08/24 9:00 pm | 2023, 08/24 10:00 pm |
Regular IT Maintenance | Production | MTSU Website maintenance | 2023, 08/17 5:00 pm | 2023, 08/17 6:00 pm |
Regular IT Maintenance | Production | Load Balancer Maintenance | 2023, 08/15 5:00 pm | 2023, 08/15 8:00 pm |
Banner/PipelineMT | Production | Banner PROD 2023 R1 Installation Saturday August 5th | 2023, 08/05 7:00 am | 2023, 08/05 11:00 am |
Regular IT Maintenance | Production | VDI firewall software update | 2023, 08/02 9:00 pm | 2023, 08/02 10:00 pm |
Regular IT Maintenance | Production | Server Firewall software update | 2023, 07/26 9:00 pm | 2023, 07/26 10:00 pm |
Regular IT Maintenance | Production | VDI firewall software update | 2023, 07/23 7:00 am | 2023, 07/23 9:00 am |
Regular IT Maintenance | Production | Load Balancer Maintenance | 2023, 07/22 8:00 am | 2023, 07/22 11:00 am |
Regular IT Maintenance | Production | Server firewall software update | 2023, 07/16 7:00 am | 2023, 07/16 9:00 am |
Banner/PipelineMT | Production | Dynamic Forms OS Upgrade | 2023, 07/15 7:00 am | 2023, 07/15 10:00 am |
Regular IT Maintenance | Production | PCI firewall software update | 2023, 07/09 9:00 am | 2023, 07/09 10:00 am |
Regular IT Maintenance | Production | Load Balancer Maintenance | 2023, 07/08 8:00 am | 2023, 07/08 11:00 am |
Banner/PipelineMT | Production | Banner Fiscal Year End Processing | 2023, 06/30 6:00 pm | 2023, 07/01 1:00 am |
Banner/PipelineMT | Production | MT$ource Fiscal Year End Processing | 2023, 06/30 4:30 pm | 2023, 07/01 8:00 am |
Banner/PipelineMT | Production | Evisions (Argos, FormFusion, IntelleCheck) OS Upgrade | 2023, 06/17 8:00 am | 2023, 06/17 2:00 pm |
Regular IT Maintenance | Production | Computer patching | 2023, 06/15 1:00 am | 2023, 06/15 4:00 am |
ISSM | Production | Upgrade of ISSM and DIT | 2023, 06/13 12:00 pm | 2023, 06/13 4:00 pm |
Regular IT Maintenance | Production | Virtual Desktop Infrastructure Maintenance | 2023, 06/10 8:00 am | 2023, 06/10 10:00 am |
Banner/PipelineMT | Production | Oracle and OS Patching | 2023, 06/03 7:00 am | 2023, 06/03 11:00 am |
Regular IT Maintenance | Production | Critical Power Equipment Upgrade | 2023, 05/21 8:00 am | 2023, 05/21 12:00 pm |
Regular IT Maintenance | Production | Campus Network Maintenance | 2023, 05/18 5:00 pm | 2023, 05/18 7:00 pm |
Regular IT Maintenance | Production | Managed Print Services Maintenance | 2023, 05/12 5:00 pm | 2023, 05/13 12:00 pm |
Regular IT Maintenance | Production | Shared Drive Maintenance | 2023, 05/10 5:00 pm | 2023, 05/10 7:00 pm |
Regular IT Maintenance | Production | Managed Print Services Maintenance | 2023, 05/09 5:00 pm | 2023, 05/09 7:00 pm |
Banner/PipelineMT | Test | Banner TEST 2023 R1 Installation | 2023, 05/04 7:00 am | 2023, 05/04 11:00 am |
Banner/PipelineMT | Test | Oracle and OS patching | 2023, 05/03 7:00 am | 2023, 05/03 11:00 am |
Banner/PipelineMT | Production | Banner R3 Upgrade and security patch (PROD) | 2023, 03/11 7:00 am | 2023, 03/11 1:00 pm |
Regular IT Maintenance | Production | MTSU Website maintenance | 2023, 03/08 7:00 pm | 2023, 03/08 9:00 pm |
Banner/PipelineMT | Production | Banner PROD OS and Oracle patching | 2023, 03/04 7:00 am | 2023, 03/04 2:00 pm |
Banner/PipelineMT | Test | Banner R3 Upgrade and security patching (TEST) | 2023, 02/23 7:00 am | 2023, 02/23 1:00 pm |
Banner/PipelineMT | Banner Non-PROD Oracle and OS patching | 2023, 02/07 7:00 am | 2023, 02/07 11:00 am | |
Regular IT Maintenance | Production | Campus Network Maintenance | 2023, 02/01 9:00 pm | 2023, 02/01 10:00 pm |
Banner/PipelineMT | Production | Argos, FormFusion, Intellicheck OS Patching | 2023, 01/28 8:00 am | 2023, 01/28 11:00 am |
Regular IT Maintenance | Production | Campus Network Maintenance | 2023, 01/20 6:00 am | 2023, 01/20 7:00 am |
Regular IT Maintenance | Production | Critical Power Equipment Upgrade | 2023, 01/08 8:00 am | 2023, 01/08 6:00 pm |
Banner/PipelineMT | Production | Banner Upgrades (year end regulatory tax bundles) | 2023, 01/07 7:00 am | 2023, 01/07 11:00 am |
Regular IT Maintenance | Production | Campus Network Maintenance | 2023, 01/06 7:00 pm | 2023, 01/06 8:00 pm |
Regular IT Maintenance | Production | Campus Network Maintenance | 2022, 12/18 9:00 am | 2022, 12/18 1:00 pm |
Regular IT Maintenance | Test | Critical Power Equipment Upgrade | 2022, 12/13 5:00 pm | 2022, 12/13 10:00 pm |
Banner/PipelineMT | Production | Banner PROD OS and Oracle patching | 2022, 12/03 7:00 am | 2022, 12/03 11:00 am |
Banner/PipelineMT | Production | Pharos Managed Print Services Maintenance | 2022, 11/12 7:00 pm | 2022, 11/12 10:00 pm |
Banner/PipelineMT | Test | Banner TEST OS and Oracle patching | 2022, 11/02 7:00 am | 2022, 11/02 11:00 am |
D2L | Production | D2L API Upgrade | 2022, 11/01 8:00 am | 2022, 11/01 3:00 pm |
Banner/PipelineMT | Production | Banner PROD System Maintenance | 2022, 10/30 7:00 am | 2022, 10/30 9:00 am |
Banner/PipelineMT | Production | Annual Password change for Banner Service Accounts | 2022, 10/22 7:00 am | 2022, 10/22 11:00 am |
Banner/PipelineMT | Production | Emergency IT Maintenance (Emergency repair to critical power equipment) | 2022, 10/19 4:00 pm | 2022, 10/19 5:00 pm |
Banner/PipelineMT | Production | Campus Network Maintenance | 2022, 10/09 8:00 am | 2022, 10/11 4:30 pm |
DegreeWorks | Production | Degree Works Upgrade | 2022, 10/07 6:00 am | 2022, 10/10 8:00 am |
Banner/PipelineMT | Production | Virtual Desktop firewall software update | 2022, 10/02 5:00 am | 2022, 10/02 7:00 am |
Regular IT Maintenance | Production | Internet firewall software update | 2022, 09/25 5:00 am | 2022, 09/25 7:00 am |
BDM | Production | BDM Downtime for Patching | 2022, 09/22 7:00 pm | 2022, 09/22 8:00 pm |
Regular IT Maintenance | Production | Server firewall software update | 2022, 09/21 9:00 pm | 2022, 09/21 11:00 pm |
Banner/PipelineMT | Production | Campus Network Maintenance | 2022, 09/14 9:05 pm | 2022, 09/14 10:05 pm |
Banner/PipelineMT | Production | Banner PROD OS and Oracle patching | 2022, 09/10 7:00 am | 2022, 09/10 11:00 am |
Other Systems | Production | Emergency software update for Internet firewall | 2022, 08/31 9:00 pm | 2022, 08/31 9:30 pm |
Banner/PipelineMT | Production | Banner PROD downtime to install R1 | 2022, 08/27 7:00 am | 2022, 08/27 1:00 pm |
Banner/PipelineMT | Test | BANTESTDB Disk Migration | 2022, 08/19 8:00 am | 2022, 08/22 10:30 am |
Banner/PipelineMT | Test | Banner NonPROD Downtime | 2022, 08/12 7:00 am | 2022, 08/12 4:00 pm |
Banner/PipelineMT | Production | Install Argos and MAPS updates | 2022, 08/10 5:00 pm | 2022, 08/10 6:00 pm |
Banner/PipelineMT | Production | Internet firewall software update | 2022, 08/07 5:00 am | 2022, 08/07 7:00 am |
Banner/PipelineMT | Production | Campus Network Maintenance | 2022, 08/04 7:00 am | 2022, 08/04 7:30 am |
Banner/PipelineMT | Test | Banner TEST OS and Oracle patching | 2022, 08/03 7:00 am | 2022, 08/03 11:00 am |
Banner/PipelineMT | Production | Campus Network Maintenance | 2022, 08/03 7:00 am | 2022, 08/03 7:30 am |
Banner/PipelineMT | Production | Emergency IT Maintenance (Emergency repair to critical power equipment) | 2022, 08/01 4:00 pm | 2022, 08/01 5:00 pm |
Banner/PipelineMT | Production | Campus Network Maintenance | 2022, 07/30 7:00 am | 2022, 07/30 7:30 am |
Regular IT Maintenance | Production | Student Health Services firewall maintenance | 2022, 07/28 7:00 am | 2022, 07/28 8:00 am |
Banner/PipelineMT | Production | Scheduled IT Upgrade | 2022, 07/27 8:00 am | 2022, 07/27 8:00 am |
Regular IT Maintenance | Production | Server firewall maintenance | 2022, 07/24 5:00 am | 2022, 07/24 7:00 am |
Banner/PipelineMT | Production | Campus Network Maintenance | 2022, 07/14 7:00 am | 2022, 07/14 7:30 am |
Banner/PipelineMT | Production | Regular IT Maintenance | 2022, 07/13 7:00 am | 2022, 07/13 7:05 am |
Banner/PipelineMT | Test | IT Maintenance | 2022, 06/17 12:00 pm | 2022, 06/17 3:00 pm |
Banner | Test | Banner TEST Clone from PROD and 2022 Release 1 Installation | 2022, 06/07 5:00 am | 2022, 06/07 4:30 pm |
Other Systems | Production | ePrint SSO upgrade | 2022, 06/07 9:30 am | 2022, 06/07 11:30 am |
Banner/PipelineMT | Production | Banner PROD OS and Oracle patching | 2022, 06/04 7:00 am | 2022, 06/04 11:00 am |
Telecommunications | Production | Firewall change to allow connectivity of Microsoft Teams SIP phones | 2022, 06/01 5:00 pm | 2022, 06/01 6:00 pm |
Other Systems | Production | Emergency IT Maintenance | 2022, 05/21 10:00 am | 2022, 05/21 12:00 pm |
Banner/PipelineMT | Test | Banner and Pipeline TEST OS & Oracle patching | 2022, 05/04 7:00 am | 2022, 05/04 11:00 am |
Banner/PipelineMT | Test | Banner TEST installation of tbr_fa_gn_bundle_20220401.zip. | 2022, 04/20 7:00 am | 2022, 04/20 8:00 am |
Banner/PipelineMT | Production | Regular IT Maintenance, Sunday 03/27/2022 from 6-7:30am. | 2022, 03/27 6:00 am | 2022, 03/27 7:30 am |
Banner/PipelineMT | Production | Banner PROD OS and Oracle patching | 2022, 03/19 7:00 am | 2022, 03/19 11:00 am |
Banner/PipelineMT | Production | R4 Installation into Banner PROD | 2022, 03/12 8:00 am | 2022, 03/12 12:00 pm |
Regular IT Maintenance | Production | Egress Firewall maintenance (60 seconds of downtime anticipated) | 2022, 03/09 4:45 pm | 2022, 03/09 4:46 pm |
Regular IT Maintenance | Production | VDI Firewall maintenance (no downtime anticipated) | 2022, 03/08 12:00 pm | 2022, 03/08 12:00 pm |
Regular IT Maintenance | Production | Server Firewall maintenance (60 seconds of downtime anticipated) | 2022, 03/08 4:45 pm | 2022, 03/08 4:46 pm |
Regular IT Maintenance | Production | Data center network equipment lifecycle refresh (no downtime anticipated) | 2022, 03/03 5:00 pm | 2022, 03/11 8:00 pm |
Argos, FormFusion, Intellecheck | Test | Upgrade Argos and MAPS to Argos 6.8.1 | 2022, 02/24 9:00 am | 2022, 02/24 10:00 am |
Banner/PipelineMT | Security Patching for Banner and Pipeline TEST | 2022, 02/09 8:00 am | 2022, 02/09 11:00 am | |
Banner/PipelineMT | Test | R4 Installation into Banner TEST | 2022, 02/02 8:00 am | 2022, 02/02 12:00 pm |
Banner/PipelineMT | Test | Banner TEST Clone from PROD | 2022, 02/01 8:00 am | 2022, 02/01 12:00 pm |
Banner/PipelineMT | Test | EIS TEST upgrade | 2022, 01/26 1:00 pm | 2022, 01/26 3:00 pm |
Banner/PipelineMT | Production | Banner PROD OS and Oracle patching | 2022, 01/22 7:00 am | 2022, 01/22 10:00 am |
Banner/PipelineMT | Production | R3 Installation into Banner PROD | 2022, 01/05 5:00 pm | 2022, 01/05 11:59 pm |
Banner/PipelineMT | Test | EISTEST upgrade | 2021, 11/23 11:00 am | 2021, 11/23 12:00 pm |
Banner/PipelineMT | Test | Banner R3 TEST Installation | 2021, 11/18 7:00 am | 2021, 11/18 12:00 pm |
Other Systems | Production | ePrint Upgrade | 2021, 11/03 10:00 am | 2021, 11/03 12:00 pm |
Banner/PipelineMT | Production | Banner Maintenance | 2021, 10/09 7:00 am | 2021, 10/09 1:00 pm |
Banner/PipelineMT | Production | OS and Oracle patching | 2021, 10/02 7:00 am | 2021, 10/02 11:00 am |
Other Systems | Production | ePrint Upgrade | 2021, 09/16 10:00 am | 2021, 09/16 1:00 pm |
Banner | Test | Banner non-PROD OS and RDBMS patches | 2021, 09/15 8:00 am | 2021, 09/15 11:00 am |
Banner/PipelineMT | Production | Banner Fin Aid and General release installation | 2021, 09/01 6:30 am | 2021, 09/01 7:00 am |
Banner/PipelineMT | Test | Banner R3 install into TEST | 2021, 08/16 8:00 am | 2021, 08/16 12:00 pm |
Banner/PipelineMT | Production | Banner DB Annual System Maintenance | 2021, 08/14 8:00 am | 2021, 08/14 12:00 pm |
Other Systems | Production | ePrint Upgrade | 2021, 08/10 10:00 am | 2021, 08/10 1:00 pm |
Banner/PipelineMT | Test | Banner DB Annual System Maintenance | 2021, 08/05 8:00 am | 2021, 08/05 12:00 pm |
Argos, FormFusion, Intellecheck | Production | Installing Windows Updates on Argos Production server | 2021, 07/31 9:00 pm | 2021, 07/31 11:00 pm |
IT Network Infrastructure | Production | Update to the VPN system | 2021, 07/17 5:00 am | 2021, 07/17 6:00 am |
Banner/PipelineMT | Production | Banner Maintenance | 2021, 07/10 7:00 am | 2021, 07/10 12:00 pm |
Banner | Test | Banner R2 Install and Re-install of tbr_st_bundle_20200925 | 2021, 06/10 8:00 am | 2021, 06/10 12:00 pm |
Banner/PipelineMT | Banner Maintenance | 2021, 06/05 7:00 am | 2021, 06/05 1:00 pm | |
Banner | Test | Banner TEST, YEND, and CENSUS Maintenance | 2021, 05/24 8:00 am | 2021, 05/24 11:00 am |
Banner | Production | FA Bundle Upgrade | 2021, 05/24 6:30 am | 2021, 05/24 8:00 am |
Argos, FormFusion, Intellecheck | Production | Argos Upgrade | 2021, 05/20 5:00 pm | 2021, 05/20 7:00 pm |
Other Systems | Production | MT$ource Maintenance | 2021, 05/19 7:00 am | 2021, 05/19 4:00 pm |
Banner/PipelineMT | Production | Banner Infrastructure Maintenance | 2021, 04/26 5:00 pm | 2021, 04/26 7:00 pm |
Banner/PipelineMT | Production | Banner Q1 upgrade in PROD | 2021, 03/13 7:30 am | 2021, 03/13 12:00 pm |
Banner/PipelineMT | Production | Banner Infrastructure Maintenance | 2021, 03/06 7:00 am | 2021, 03/06 9:30 am |
Banner/PipelineMT | Test | Banner TEST/YEND/CENSUS/APXTEST Maintenance | 2021, 02/16 4:30 pm | 2021, 02/17 8:00 am |
Banner/PipelineMT | Test | Banner Q1 upgrade in TEST | 2021, 02/10 8:00 am | 2021, 02/10 12:00 pm |
Banner/PipelineMT | Production | Banner Q4 and OS upgrade in PROD | 2021, 01/09 7:00 am | 2021, 01/09 9:30 am |
PipelineMT (INTERNAL) | Production | Update of BEIS servers | 2020, 12/17 7:30 am | 2020, 12/17 8:00 am |
Banner/PipelineMT | Test | Installing OS patches for Banner TEST/ non-PROD servers | 2020, 12/16 8:00 am | 2020, 12/16 10:00 am |
Banner/PipelineMT | Production | Installation of TBR ACT upgrade bundle | 2020, 12/05 7:00 am | 2020, 12/05 9:00 am |
Banner/PipelineMT | Production | ACT Test Banner Processing Upgrade | 2020, 12/05 7:00 am | 2020, 12/05 9:00 am |
Banner/PipelineMT | Production | Switch over to Oracle 19c client | 2020, 11/10 6:30 am | 2020, 11/10 6:45 am |
Banner/PipelineMT | Production | Upgrades on Jobsub/Appworx server | 2020, 11/08 7:00 am | 2020, 11/08 8:30 am |
Banner/PipelineMT | Production | Maintenance of Banner system behind PipelineMT | 2020, 10/17 7:00 am | 2020, 10/17 11:00 am |
Banner/PipelineMT | Production | Banner Q3 upgrade in PROD | 2020, 10/03 7:30 am | 2020, 10/03 12:30 pm |
Banner/PipelineMT | Production | Upgrade Banner Database Phase 2 | 2020, 08/15 7:30 am | 2020, 08/15 10:00 am |
BDM | Production | BDM Upgrades | 2020, 08/13 4:00 am | 2020, 08/13 9:00 am |
Argos, FormFusion, Intellecheck | Production | Argos Upgrades | 2020, 08/10 5:00 pm | 2020, 08/10 7:00 pm |
Banner/PipelineMT | Production | Upgrade Banner Database Phase 1 | 2020, 08/01 7:30 am | 2020, 08/01 12:00 pm |
Banner/PipelineMT | Production | Maintenance of Banner system behind PipelineMT is running longer than expected | 2020, 08/01 12:00 pm | 2020, 08/01 3:43 pm |
Banner/PipelineMT | Production | Fiscal Year End Processing | 2020, 06/30 6:00 pm | 2020, 06/30 12:00 am |
Banner/PipelineMT | Production | MT$ource Fiscal Year End Processing | 2020, 06/30 4:30 pm | 2020, 07/01 10:00 am |
Banner/PipelineMT | Production | OS and Oracle Security patches | 2020, 06/13 7:00 am | 2020, 06/13 12:00 pm |
Banner/PipelineMT | Production | Q2 install into PROD | 2020, 06/06 7:30 am | 2020, 06/06 10:30 am |
Regular IT Maintenance | Production | Maintenance | 2020, 03/14 6:00 am | 2020, 03/14 3:00 pm |
Banner/PipelineMT | Production | Installation of required Operating Systems and Oracle patches | 2020, 03/14 7:00 am | 2020, 03/14 12:00 pm |
Regular IT Maintenance | Production | Maintenance | 2020, 03/07 6:00 am | 2020, 03/07 3:00 pm |
Banner | Production | Q1 install | 2020, 03/07 7:30 am | 2020, 03/07 9:30 am |
Regular IT Maintenance | Production | Maintenance | 2020, 02/08 6:00 am | 2020, 02/08 3:00 pm |
Banner | Production | Database maintenance | 2020, 01/11 7:00 am | 2020, 01/11 11:00 am |
Banner | Production | Gen/HR Bundle Install | 2019, 12/03 7:00 pm | 2019, 12/03 9:00 pm |
BDM | Production | ODAC and Application Xtender Patch 11 | 2019, 11/26 4:00 am | 2019, 11/26 12:00 pm |
Regular IT Maintenance | Production | Maintenance Window | 2019, 10/12 6:00 am | 2019, 10/12 3:00 pm |
Banner/PipelineMT | Production | Banner Q3 install | 2019, 10/05 7:00 am | 2019, 10/05 12:00 pm |
DegreeWorks | Production | DegreeWorks Upgrade | 2019, 08/12 7:30 am | 2019, 08/12 10:00 am |
Banner/PipelineMT | Production | Banner/Pipeline Q2 install | 2019, 07/27 7:00 am | 2019, 07/27 11:30 am |
Banner/PipelineMT | Production | Security Patch Installation | 2019, 07/23 3:00 pm | 2019, 07/23 5:00 pm |
Telecommunications | Production | Telephony provider migration | 2019, 07/19 5:00 pm | 2019, 07/19 7:00 pm |
Banner | Production | Banner fiscal year end processing | 2019, 06/30 6:00 pm | 2019, 06/30 12:00 am |
Banner/PipelineMT | Production | Maintenance Window | 2019, 06/30 6:00 pm | 2019, 06/30 12:00 am |
Other Systems | Production | MT$ource | 2019, 06/28 4:30 pm | 2019, 07/01 10:00 am |
Other Systems | Production | BDM Upgrade | 2019, 06/22 6:00 am | 2019, 06/24 4:30 pm |
Banner/PipelineMT | Production | Maintenance Window | 2019, 06/01 6:30 am | 2019, 06/01 8:00 am |
Other Systems | Production | Server update | 2019, 05/31 8:30 am | 2019, 05/31 9:30 am |
PipelineMT (INTERNAL) | Production | Update PipelineMT security certificates | 2019, 05/28 7:30 am | 2019, 05/28 8:00 am |
Telecommunications | Production | eFax regular maintenance | 2019, 03/23 9:00 pm | 2019, 03/23 12:00 am |
Telecommunications | Production | eFax regular maintenance | 2019, 03/21 9:00 pm | 2019, 03/21 12:00 am |
Banner/PipelineMT | Production | Installation of Banner Q1 and Security patches | 2019, 03/09 7:00 am | 2019, 03/09 10:30 am |
Production | Maintenance Window | 2019, 02/02 7:00 am | 2019, 02/02 3:00 pm | |
Banner/PipelineMT | Test | Banner PROD to TEST clone | 2019, 01/29 4:00 am | 2019, 01/29 8:00 am |
Banner/PipelineMT | Production | Banner Q4 Install and System Upgrade | 2019, 01/12 6:00 am | 2019, 01/12 11:00 am |
Banner/PipelineMT | Production | Student Account and Add/Drop Classes options offline | 2019, 01/08 6:00 pm | 2019, 01/08 12:00 am |
Banner/PipelineMT | Production | System Upgrade | 2019, 01/05 7:00 am | 2019, 01/05 6:00 pm |
Automic AppWorx | Production | AppWorx 9.1.3 upgrade | 2018, 12/19 7:00 am | 2018, 12/19 8:00 am |
Banner/PipelineMT | Test | Operating System Patch Installation | 2018, 12/17 8:00 am | 2018, 12/17 9:00 am |
Other Systems | Production | Dynamic Forms Exchange (DFE) upgrade | 2018, 12/12 4:30 pm | 2018, 12/12 7:30 pm |
Banner/PipelineMT | Production | Required configuration change | 2018, 12/06 6:30 am | 2018, 12/06 7:00 am |
Banner/PipelineMT | Test | Banner Q4 Install | 2018, 12/04 8:00 am | 2018, 12/04 10:30 am |
Banner/PipelineMT | Production | Banner Quarterly Upgrade | 2018, 10/06 7:00 am | 2018, 10/06 10:30 am |
Banner/PipelineMT | Production | Banner Patch | 2018, 09/17 5:30 pm | 2018, 09/17 6:00 pm |
Banner/PipelineMT | Production | PipelineMT/Banner Security Upgrade | 2018, 09/15 7:00 am | 2018, 09/15 8:30 am |
PipelineMT (INTERNAL) | Production | PipelineMT purge of classes for non-payment or non-confirmation of attendance | 2018, 08/20 6:00 pm | 2018, 08/20 11:59 pm |
IT Network Infrastructure | Data center network maintenance/upgrades | 2018, 08/05 5:00 am | 2018, 08/05 5:30 am | |
Telecommunications | Skype for Business maintenance/upgrades | 2018, 08/05 8:00 am | 2018, 08/05 12:00 pm | |
Other Systems | Production | Footprints migrating to a new operating system | 2018, 07/24 5:30 pm | 2018, 07/24 7:00 pm |
Banner/PipelineMT | Production | PipelineMT Offline for Fiscal Year-end Processing | 2018, 06/30 6:00 pm | 2018, 07/01 12:01 am |
Banner/PipelineMT | Production | Banner Q2 Install | 2018, 06/09 7:00 am | 2018, 06/09 3:00 pm |
Banner | Production | Maintenance Window | 2018, 06/02 7:00 am | 2018, 06/02 3:00 pm |
Banner/PipelineMT | Test | Banner Q2 Install | 2018, 05/22 8:00 am | 2018, 05/22 4:00 pm |
Banner | Production | Banner Quarter 4 Upgrade and Oracle quarterly patch install | 2018, 05/12 7:00 am | 2018, 05/12 11:30 am |
Other Systems | Production | Citrix/VDI Hardware/Software Maintenance | 2018, 05/08 8:00 am | 2018, 05/08 4:30 pm |
D2L | Maintenance Window | 2018, 04/22 1:00 am | 2018, 04/22 7:00 am | |
Banner | Test | Banner Quarter 4 Upgrade | 2018, 04/10 8:00 am | 2018, 04/10 9:30 am |
IT Network Infrastructure | Production | Firewall maintenance | 2018, 04/08 3:00 am | 2018, 04/08 4:00 am |
D2L | Maintenance Window | 2018, 03/25 1:00 am | 2018, 03/25 7:00 am | |
Other Systems | Production | Skype for Business maintenance | 2018, 03/18 6:00 am | 2018, 03/18 7:00 am |
Banner/PipelineMT | Production | Banner Security Upgrade | 2018, 03/10 6:00 am | 2018, 03/10 9:00 pm |
Other Systems | Production | Citrix/VDI Hardware/Software Maintenance | 2018, 03/05 8:00 am | 2018, 03/06 11:59 pm |
IT Network Infrastructure | Network Maintenance | 2018, 03/04 6:00 am | 2018, 03/04 7:00 am | |
Banner | Production | Maintenance Window | 2018, 03/03 7:00 am | 2018, 03/03 3:00 pm |
D2L | Maintenance Window | 2018, 02/25 1:00 am | 2018, 02/25 7:00 am | |
Banner/PipelineMT | Production | Banner Q3 Install | 2018, 02/24 7:00 am | 2018, 02/24 5:30 pm |
Banner | Production | Workflow 8.3, 8.4, 8.5 Production Upgrade | 2018, 02/09 12:01 am | 2018, 02/09 11:59 pm |
D2L | Maintenance Window | 2018, 01/28 1:00 am | 2018, 01/28 7:00 am | |
Banner/PipelineMT | PipelineMT - Some Options Offline on 1/9/18 | 2018, 01/09 6:00 pm | 2018, 01/09 11:59 pm | |
D2L | Maintenance Window | 2017, 12/25 1:00 am | 2017, 12/25 6:00 am | |
D2L | Maintenance Window | 2017, 12/24 1:00 am | 2017, 12/24 7:00 am | |
Banner | Test | Workflow 8.3, 8.4, 8.5 Production Upgrade | 2017, 12/15 8:00 am | 2017, 12/19 12:00 pm |
Banner | Test | Banner Q3 Install | 2017, 12/01 7:30 am | 2017, 12/04 10:30 am |
D2L | Maintenance Window | 2017, 11/26 1:00 am | 2017, 11/26 7:00 am | |
Banner/PipelineMT | PipelineMT issues | 2017, 11/06 10:30 am | 2017, 11/06 11:00 am | |
D2L | Maintenance Window | 2017, 10/22 1:00 am | 2017, 10/22 7:00 am | |
IT Network Infrastructure | Egress Switch and Router Maintenance | 2017, 10/08 6:00 am | 2017, 10/08 7:00 am | |
Banner/PipelineMT | Production | Banner Quarterly Upgrade | 2017, 10/07 7:00 am | 2017, 10/07 10:30 am |
IT Network Infrastructure | Egress Firewall Maintenance | 2017, 10/01 3:00 am | 2017, 10/01 6:00 am | |
IT Network Infrastructure | Telecommunications Maintenance | 2017, 09/28 12:15 am | 2017, 09/28 5:15 am | |
IT Network Infrastructure | Data Center Network Maintenance | 2017, 09/24 6:00 am | 2017, 09/24 7:00 am | |
IT Network Infrastructure | Telecommunications Maintenance | 2017, 09/22 12:15 am | 2017, 09/22 5:15 am | |
Banner/PipelineMT | Production | PipelineMT Upgrade | 2017, 09/16 8:00 am | 2017, 09/16 11:45 am |
Banner/PipelineMT | Production | PipelineMT Add/Drop Classes and Student Account Options Offline | 2017, 08/21 6:00 pm | 2017, 08/21 11:59 pm |
BDM | Production | BDMS Upgrade | 2017, 07/14 1:00 pm | 2017, 07/14 4:00 pm |
BDM | Test | BDMS Upgrade | 2017, 07/03 9:00 am | 2017, 07/07 4:30 pm |
IT Network Infrastructure | Fairview and Ellington Human Sciences Buildings Network Outage | 2017, 06/30 12:00 am | 2017, 06/30 12:00 am | |
D2L | Maintenance Window | 2017, 06/25 1:00 am | 2017, 06/25 6:00 am | |
Banner | Production | Banner/RaiderNet Q2 upgrade | 2017, 06/10 12:00 am | 2017, 06/10 12:00 am |
Banner | Production | Maintenance Window | 2017, 06/03 7:00 am | 2017, 06/03 3:00 pm |
Banner | Production | Banner/RaiderNet Q4 (B9) and OS Patches | 2017, 06/03 7:00 am | 2017, 06/03 11:30 am |
D2L | Maintenance Window | 2017, 05/28 1:00 am | 2017, 05/28 6:00 am | |
Banner | Test | Banner/RaiderNet Q2 upgrade | 2017, 05/24 12:00 am | 2017, 05/24 12:00 am |
IT Network Infrastructure | Data Center Network Maintenance | 2017, 05/14 6:00 am | 2017, 05/14 7:00 am | |
Banner | Production | Banner/RaiderNet Q1 and Q1 Supplemental upgrade | 2017, 05/13 7:00 am | 2017, 05/13 12:00 pm |
IT Network Infrastructure | Ingram Building Network Outage | 2017, 04/29 12:00 am | 2017, 04/29 12:00 am | |
D2L | Maintenance Window | 2017, 04/23 1:00 am | 2017, 04/23 6:00 am | |
Banner | Test | Banner/RaiderNet Q4 (B9) | 2017, 04/11 8:00 am | 2017, 04/11 4:30 pm |
Banner | Production | Banner/RaiderNet Offline for Brief Maintenance | 2017, 03/30 7:00 am | 2017, 03/30 7:15 am |
D2L | Maintenance Window | 2017, 03/26 1:00 am | 2017, 03/26 6:00 am | |
Banner | Test | Banner/RaiderNet Q1 and Q1 Supplemental upgrade | 2017, 03/21 8:30 am | 2017, 03/21 2:00 pm |
IT Network Infrastructure | Telecommunications System campus-wide | 2017, 03/19 5:00 am | 2017, 03/19 6:00 am | |
IT Network Infrastructure | VPN Upgrade | 2017, 03/12 3:00 am | 2017, 03/12 6:00 am | |
IT Network Infrastructure | Ellington Human Sciences Building/Fairview Building Network Outage | 2017, 03/10 12:00 am | 2017, 03/10 12:00 am | |
Banner/PipelineMT | Production | PipelineMT maintenance | 2017, 03/09 2:30 am | 2017, 03/09 6:00 am |
IT Network Infrastructure | GFI FaxMaker Pro (University Faxing System) | 2017, 03/08 10:00 am | 2017, 03/08 12:00 pm | |
Banner | Production | Evisions Upgrade | 2017, 03/05 6:00 pm | 2017, 03/05 9:00 pm |
IT Network Infrastructure | Data Center Network Upgrade | 2017, 03/05 6:00 am | 2017, 03/05 7:00 am | |
Banner | Production | Maintenance Window | 2017, 03/04 7:00 am | 2017, 03/04 3:00 pm |
Banner | Production | Banner/RaiderNet Q4 Software Upgrade / Data Warehouse Migration | 2017, 03/04 7:00 am | 2017, 03/04 11:00 am |
D2L | Maintenance Window | 2017, 02/26 1:00 am | 2017, 02/26 6:00 am | |
Banner | Production | Banner/RaiderNet Hardware Upgrade | 2017, 02/10 8:00 pm | 2017, 02/11 7:00 pm |
D2L | Maintenance Window | 2017, 01/21 1:00 am | 2017, 01/21 6:00 am | |
Banner | Production | Maintenance Window | 2017, 01/07 7:00 am | 2017, 01/07 3:00 pm |
Banner | Test | Banner/RaiderNet Q4 Software Upgrade / Data Warehouse Migration | 2017, 01/04 12:00 am | 2017, 01/04 12:00 am |
Banner | Test | Banner/RaiderNet Hardware Upgrade | 2016, 12/22 12:00 am | 2016, 12/22 12:00 am |
ISSM | Production | ISSM 9.5.3 Upgrade | 2016, 12/06 12:00 am | 2016, 12/08 12:00 am |
D2L | Maintenance Window | 2016, 11/27 1:00 am | 2016, 11/27 6:00 am | |
D2L | Maintenance Window | 2016, 10/23 1:00 am | 2016, 10/23 6:00 am | |
ISSM | Test | ISSM 9.5.3 Upgrade | 2016, 10/19 12:00 am | 2016, 10/21 12:00 am |
Argos, FormFusion, Intellecheck | Production | Argos, FormFusion, Intellecheck Server Upgrade | 2016, 10/05 6:00 pm | 2016, 10/05 7:00 pm |
Banner | Production | Banner/RaiderNet - Q3 Upgrade | 2016, 10/01 7:00 am | 2016, 10/01 1:00 pm |
Banner | Production | Maintenance Window | 2016, 10/01 7:00 am | 2016, 10/01 3:00 pm |
Banner | Test | Banner/RaiderNet Q3 Upgrades | 2016, 09/10 12:00 am | 2016, 09/10 12:00 am |
Banner | Test | Banner/RaiderNet - Q3 Upgrade | 2016, 09/03 12:00 am | 2016, 09/03 12:00 am |
Banner | Production | RaiderNet - All options will be unavailable | 2016, 08/30 6:00 pm | 2016, 08/31 12:00 am |
Banner | Production | RaiderNet - Add/Drop Classes and Student Accounts unavailable | 2016, 08/15 6:00 pm | 2016, 08/16 12:00 am |
IT Network Infrastructure | Alumni Memorial Gym network offline | 2016, 08/10 5:00 pm | 2016, 08/11 9:00 am | |
IT Network Infrastructure | Boutwell Dramatic Arts network offline | 2016, 08/08 5:00 pm | 2016, 08/09 9:00 am | |
IT Network Infrastructure | General Maintenance / Testing | 2016, 08/07 4:00 am | 2016, 08/07 6:00 am | |
IT Network Infrastructure | General Maintenance / Testing | 2016, 07/24 4:00 am | 2016, 07/24 6:00 am | |
IT Network Infrastructure | Campus Cable Television System Upgrade | 2016, 07/14 7:30 am | 2016, 07/14 3:00 pm | |
IT Network Infrastructure | General Maintenance / Testing | 2016, 07/10 5:00 am | 2016, 07/10 6:00 am | |
IT Network Infrastructure | Campus Internet Maintenance | 2016, 07/07 12:00 am | 2016, 07/08 12:00 am | |
Banner | Production | Banner/RaiderNet - Fiscal Year-End Processing | 2016, 06/30 6:00 pm | 2016, 07/01 12:00 am |
D2L | Maintenance Window | 2016, 06/26 12:00 am | 2016, 06/26 6:00 am | |
Argos, FormFusion, Intellecheck | Test | Argos, FormFusion, Intellecheck Server Upgrade | 2016, 06/07 12:00 am | 2016, 06/07 12:00 am |
Banner | Production | Banner/RaiderNet - Q2 Upgrade | 2016, 06/04 7:30 am | 2016, 06/04 10:30 am |
Automic AppWorx | Production | Database Upgrade - Automic AppWorx | 2016, 05/31 11:30 am | 2016, 05/31 1:00 pm |
D2L | Maintenance Window | 2016, 05/22 12:00 am | 2016, 05/22 6:00 am | |
Banner | Test | Banner/RaiderNet - Q2 Upgrade | 2016, 05/19 8:00 am | 2016, 05/19 11:00 am |
IT Network Infrastructure | Emergency Housing Wireless Service Upgrade | 2016, 04/21 5:00 am | 2016, 04/21 7:00 am | |
Banner | Production | Banner/RaiderNet - Q1 and Q1 Supplemental Upgrade | 2016, 04/16 7:30 am | 2016, 04/16 11:00 am |
IT Network Infrastructure | Emergency Housing Wireless Service Upgrade | 2016, 04/04 4:00 am | 2016, 04/04 6:00 am | |
D2L | Maintenance Window | 2016, 03/27 12:00 am | 2016, 03/27 6:00 am | |
Banner | Test | Banner/RaiderNet - Q1 and Q1 Supplemental Upgrade | 2016, 03/22 8:00 am | 2016, 03/22 12:00 pm |
Banner | Production | Data Warehouse - SQL Server Upgrade | 2016, 03/05 7:30 am | 2016, 03/05 1:30 pm |
Banner | Production | Banner/RaiderNet - Oracle Upgrade | 2016, 03/05 7:30 am | 2016, 03/05 1:30 pm |
Banner | Test | Data Warehouse - SQL Server Upgrade | 2016, 03/05 12:00 am | 2016, 03/05 12:00 am |
D2L | Maintenance Window | 2016, 02/28 12:00 am | 2016, 02/28 6:00 am | |
Automic AppWorx | Test | Database Upgrade - Automic AppWorx | 2016, 02/08 12:00 am | 2016, 02/08 12:00 am |
Banner | Test | Banner/RaiderNet - Oracle Upgrade | 2016, 02/08 12:00 am | 2016, 02/08 12:00 am |
IT Network Infrastructure | Telecom Router Firmware Update | 2015, 12/20 5:00 am | 2015, 12/20 12:00 am | |
IT Network Infrastructure | Housing wireless controllers upgrade | 2015, 12/18 8:00 am | 2015, 12/18 12:00 am | |
Banner | Production | Banner/RaiderNet Q3 Upgrades | 2015, 10/03 12:00 am | 2015, 10/03 12:00 am |
IT Network Infrastructure | Internet Router Upgrade | 2015, 07/23 7:00 am | 2015, 07/23 12:00 am | |
IT Network Infrastructure | Internet Router Upgrade | 2015, 07/22 7:00 am | 2015, 07/22 12:00 am | |
Banner | Production | Banner Workflow 8.2 upgrade | 2015, 06/18 12:00 am | 2015, 06/18 12:00 am |
Banner | Production | Banner Q2 install | 2015, 06/13 7:00 am | 2015, 06/13 9:30 am |
Other Systems | Chilled water shut off | 2015, 01/04 12:00 am | 2015, 01/04 12:00 am | |
Banner | Production | Banner Q4 | 2015, 01/03 8:00 am | 2015, 01/03 12:00 pm |
D2L | Production Data Center Migration | 2014, 12/28 9:00 pm | 2014, 12/29 1:00 pm | |
Banner | Test | Banner Q4 | 2014, 11/18 8:00 am | 2014, 11/18 12:45 pm |
Banner | Production | Banner/RaiderNet Q3 install | 2014, 10/04 7:00 am | 2014, 10/04 9:30 am |
Banner | Test | Banner/RaiderNet Q3 install | 2014, 09/15 8:00 am | 2014, 09/15 11:00 am |
Banner | Production | Banner/RaiderNet offline for fall fee payment processing | 2014, 08/19 6:00 pm | 2014, 08/20 12:00 am |
Banner | Production | RaiderNet due to campus network upgrade. | 2014, 08/14 7:00 pm | 2014, 08/14 8:00 pm |
Banner | Production | Banner/RaiderNet for general maintenance | 2014, 08/05 7:00 pm | 2014, 08/05 11:00 pm |
D2L | D2L, PipelineMT for general maintenance | 2014, 08/05 7:00 pm | 2014, 08/05 11:00 pm | |
IT Network Infrastructure | Voice over IP telephones (intermittently affected) | 2014, 08/05 7:00 pm | 2014, 08/05 11:00 pm | |
IT Network Infrastructure | Email, Internet service for general maintenance | 2014, 08/05 7:00 pm | 2014, 08/05 11:00 pm | |
IT Network Infrastructure | Router Installation | 2014, 08/01 12:00 am | 2014, 08/01 12:00 am | |
Banner | Production | Banner/RaiderNet offline for Cope renovation project | 2014, 07/13 9:00 am | 2014, 07/13 5:00 pm |
IT Network Infrastructure | Cope renovation project (PipelineMT, RaiderNet, and Banner) | 2014, 07/13 9:00 am | 2014, 07/13 5:00 pm | |
Banner | Production | Banner/RaiderNet offline for Fiscal Year End processing | 2014, 06/30 6:30 pm | 2014, 07/01 12:00 am |
Banner | Production | Banner/RaiderNet Q2 '14 upgrade | 2014, 06/07 7:00 am | 2014, 06/07 9:30 am |
Banner | Test | Banner/RaiderNet Q2 '14 upgrade | 2014, 05/20 8:00 am | 2014, 05/20 1:00 pm |
Banner | Production | Banner FA 8.20 and ST 8.6.3 (only Financial Aid down) | 2014, 05/15 7:30 am | 2014, 05/15 8:00 am |
Banner | Test | Banner FA 8.20 and ST 8.6.3 | 2014, 05/08 8:00 am | 2014, 05/08 8:40 am |
Banner | Production | Banner/RaiderNet Q1 '14 upgrade | 2014, 03/01 7:00 am | 2014, 03/01 1:00 pm |
Banner | Test | Banner/RaiderNet Q1 '14 upgrade | 2014, 02/04 8:00 am | 2014, 02/04 2:00 pm |
IT Network Infrastructure | Campus Internet firewall upgrade | 2014, 01/05 3:00 am | 2014, 01/05 9:00 am | |
Banner | Production | Banner/RaiderNet Q4'13 upgrade | 2014, 01/04 8:00 am | 2014, 01/04 11:00 am |
Banner | Production | MT$ource upgrade | 2014, 01/04 8:00 am | 2014, 01/06 12:00 am |
D2L | 10.2 | 2013, 12/27 12:00 am | 2013, 12/29 12:00 am | |
D2L | Upgrade to Version 9.4.1 | 2013, 12/21 12:00 am | 2013, 12/22 6:00 pm | |
IT Network Infrastructure | BAS router upgrade | 2013, 12/20 12:00 am | 2013, 12/20 12:00 am | |
IT Network Infrastructure | Wireless upgrades | 2013, 12/18 12:00 am | 2013, 12/19 12:00 am | |
IT Network Infrastructure | Firewall install in Telecom | 2013, 12/18 12:00 am | 2013, 12/18 12:00 am | |
IT Network Infrastructure | Equipment move in Telecom in preparation for the firewall install | 2013, 12/17 12:00 am | 2013, 12/17 12:00 am | |
Other Systems | FootPrints | 2013, 12/17 8:00 am | 2013, 12/17 12:00 pm | |
Other Systems | GFI Faxmaker | 2013, 12/16 8:00 am | 2013, 12/16 12:00 pm | |
IT Network Infrastructure | switch removal and new placement | 2013, 12/06 12:00 am | 2013, 12/20 12:00 am | |
IT Network Infrastructure | Wireless upgrade in Business and Aerospace | 2013, 11/24 6:00 am | 2013, 11/24 8:00 am | |
Banner | Test | Banner/RaiderNet Q4'13 upgrade | 2013, 10/30 11:00 am | 2013, 10/30 2:00 pm |
IT Network Infrastructure | Wireless upgrade in McCallie Cafeteria | 2013, 10/15 3:00 pm | 2013, 10/15 4:00 pm | |
IT Network Infrastructure | Wireless upgrade in Jones Hall | 2013, 10/14 6:00 am | 2013, 10/14 8:00 am | |
IT Network Infrastructure | System Maintenance / Upgrades | 2013, 10/13 3:00 am | 2013, 10/13 6:00 am | |
Banner | Production | Banner/RaiderNet Q3'13 upgrade | 2013, 10/05 7:00 am | 2013, 10/05 1:00 pm |
Banner | Test | Banner/RaiderNet Q3'13 upgrade | 2013, 09/11 12:00 am | 0009, 01/13 12:00 am |
Banner | Production | Banner/RaiderNet offline for FYR processing | 2013, 06/30 6:00 pm | 2013, 07/01 12:00 am |
Banner | Production | Banner/RaiderNet Q2 '13 upgrade | 2013, 06/01 7:00 am | 2013, 06/01 11:00 am |
Banner | Test | Banner/RaiderNet Q2 '13 upgrade | 2013, 04/29 12:00 am | 2013, 04/29 12:00 am |
Other Systems | Multiple Items | 2013, 04/14 3:00 am | 2013, 04/14 6:00 pm | |
Banner | Production | Banner/RaiderNet Q1 '13 upgrade | 2013, 03/16 7:00 am | 2013, 03/16 1:00 pm |
Banner | Test | Banner/RaiderNet Q1 '13 upgrade | 2013, 02/11 12:00 am | 2013, 02/11 12:00 am |
Banner | Production | PipelineMT/RaiderNet upgrade | 2013, 02/03 3:00 am | 2013, 02/03 1:00 pm |
Banner | Production | Banner/RaiderNet Q4 '12 upgrade | 2013, 01/06 7:00 am | 2013, 01/06 11:00 am |
Banner | Production | Banner/RaiderNet offline for storage maintenance | 2012, 12/02 12:00 am | 2012, 12/02 12:00 pm |
Banner | Production | Banner/RaiderNet offline for storage maintenance | 2012, 11/29 8:00 pm | 2012, 11/29 9:00 pm |
Banner | Test | Banner/RaiderNet Q4 '12 upgrade | 2012, 11/27 12:00 am | 2012, 11/27 12:00 am |
Banner | Production | Banner/RaiderNet Q3 '12 upgrade | 2012, 11/03 7:00 am | 2012, 11/03 3:00 pm |
Banner | Production | Banner/RaiderNet Pre-Q3 '12 (DBEU) upgrade | 2012, 11/01 5:30 pm | 2012, 11/01 8:30 pm |
Banner | Test | Banner/RaiderNet Pre-Q3 '12 (DBEU) upgrade | 2012, 10/24 12:00 am | 2012, 10/24 12:00 am |
Banner | Test | Banner/RaiderNet Q3 '12 upgrade | 2012, 09/20 12:00 am | 2012, 09/20 12:00 am |
Banner | Production | Banner/RaiderNet Fin Aid upgrade | 2012, 09/10 4:30 pm | 2012, 09/10 6:30 pm |
Banner | Test | Banner/RaiderNet Fin Aid upgrade | 2012, 08/30 12:00 am | 2012, 08/30 12:00 am |
Banner | Production | Banner/RaiderNet Q2 '12 upgrade | 2012, 07/14 7:00 am | 2012, 07/14 4:00 pm |
Banner | Production | Banner/RaiderNet offline for FYR processing | 2012, 06/30 6:00 pm | 2012, 07/01 12:00 am |
Banner | Test | Banner/RaiderNet Q2 '12 upgrade | 2012, 05/23 12:00 am | 2012, 05/23 12:00 am |
Banner | Production | Banner/RaiderNet Employee SSB upgrade | 2012, 04/14 3:00 pm | 2012, 04/14 3:30 pm |
Banner | Test | Banner/RaiderNet Employee SSB upgrade | 2012, 04/13 12:00 am | 2012, 04/13 12:00 am |
Banner | Production | Banner/RaiderNet Q1 '12 upgrade | 2012, 04/12 5:00 pm | 2012, 04/13 1:45 am |
Banner | Production | Banner/RaiderNet offline for an Oracle upgrade | 2012, 03/15 5:00 pm | 2012, 03/15 8:00 pm |
Banner | Test | Banner/RaiderNet Q1 '12 upgrade | 2012, 03/01 12:00 am | 2012, 03/01 12:00 am |
Banner | Production | Banner/RaiderNet offline for electrical outage | 2012, 01/16 6:00 am | 2012, 01/16 9:00 pm |
Banner | Test | Banner/RaiderNet offline for electrical outage | 2012, 01/16 12:00 am | 2012, 01/16 12:00 am |
IT Network Infrastructure | Firewall firmware upgrade | 2011, 10/16 3:00 am | 2011, 10/16 6:00 am | |
Other Systems | Emergency generator reconfiguration | 2011, 10/15 7:00 am | 2011, 10/15 7:00 pm | |
Banner | Production | Banner 8.3/8.4 upgrade - TBR "July bundle" | 2011, 10/07 5:00 pm | 2011, 10/09 8:00 am |
Banner | Production | Banner 8.3/8.4 upgrade - TBR "June bundle" | 2011, 10/07 5:00 pm | 2011, 10/09 8:00 am |
BDM | Production | BDMS 8.3 upgrade | 2011, 10/07 5:00 pm | 2011, 10/09 8:00 am |
Banner | Test | Banner 8.3/8.4 upgrade - TBR "July bundle" | 2011, 08/15 12:00 am | 2011, 08/15 12:00 am |
BDM | Test | BDMS 8.3 upgrade | 2011, 08/15 12:00 am | 2011, 08/15 12:00 am |
Banner | Test | Banner 8.3/8.4 upgrade - TBR "June bundle" | 2011, 07/26 12:00 am | 2011, 07/26 12:00 am |
ITD Service Desk
Operating Hours
Mon-Thurs: 8am-9pm
Fri: 8am-4:30pm
Sat: 10am-4:30pm
Sun: Closed - March 31st
Please note, the KUC elevator is currently unavailable. For students and staff who are unable to access the main Service Desk located in KUC 320, please call or email to schedule a meeting at our satellite office located in the ROTC Annex.
(615) 898-5345
help@mtsu.edu
Submit Work Order
Request Equipment (Faculty / Staff ONLY)