Frequently Asked Questions

General

What is Desktop Virtualization?
Desktop virtualization is just the centralized utilization of a common image/software by multiple people. This simply means that the software that you will be using will be on a centralized server rather than on your local PC.

Will my password change?
No, none of your passwords will change.

What are the benefits?
Some of the benefits include access to a wider group of applications, quicker response time from ITD technicians when you request installation of new software, a more stable computer, no need for you to update software on your system, access to your applications from home, and fewer concerns about computer viruses.

Will my username change?
No, none of your usernames will change.

Where will I store my documents?
If you are a University employee, you will be given a secure storage drive on the enterprise storage system. Students will be required to store their personal documents on a personal storage device (thumb drive, external hard drive, skydrive, etc.) as they do today.

Will there be training on using C@M?
Yes, there will be a series of training sessions and online videos available for everyone on the usage and operation of DesktopMT. Check back on this page for workshop schedules and other updates.

I have personal files on my home computer/laptop that don't relate to college work. Can I move them to C@M?
No, DesktopMT is limited to only University-related work.

Will anyone else have access to my personal files?
No, you files will be just as secure as they are today.

Technical Questions

What operating system will C@M be using?
The University's standard and primary OS will be Windows 7 64 bit, but we will also have Windows XP and Linux available for special circumstances.

Will VDI work on MACs?
Yes, DesktopMT will work on both MAC machines and PCs.

Will I have access to all of the applications I currently use on campus?
Yes, you will have access to any application that you currently have authorization to use on campus as long as it is for University-related purposes.

Can I store my files on the local machines I'm using?
Facility and staff will be allowed to store University-related items on a centralized storage system that can be accessed anytime, but students will have to store all their personal files and data on a flash drive or on the SkyDrive.