Jones College New Student Advising

Spring 2024 Freshmen & Transfer Students

As a new incoming student, you'll participate in MTSU's multiphase orientation. Students are required to participate in:

  1. CUSTOMS Online (online orientation modules)   
  2. An advising appointment: Call 615-904-8063 or email busadv@mtsu.edu to set up your 1 hour in-person or zoom advising appointment.  
To ensure a smooth and positive advising experience, we recommend you follow these guidelines:

Advising Guidelines

  • Log into your PipelineMT account and remember your username and password. You will need these for the course registration portion of CUSTOMS.
  • Check your MTSU Outlook email everyday. Almost all of your orientation materials are sent to this account.
  • Remove all registration holds before your CUSTOMS date. These holds are the most common:
  • For students choosing a zoom advising appointment:
    • Before this appointment, review your advisor email and all attached documents.
    • Set up your MTSU Zoom account and test your audio and video.
    • Find a quiet, stationary location for your Zoom session, free of distractions.
    • During the Zoom session, in addition to learning about your major and academic plan, you will register for classes.
    • This is a professional meeting. Be prepared to take notes, ask questions, and participate.
    • It is recommended that you use a computer rather than a phone or tablet due to screen-sharing features. Please make sure that you are using either Chrome or Firefox.
    • Your advisor may ask for your camera to be turned on.

Jones College Virtual Presentations & Advising Guides

These items prepare you for your CUSTOMS session and include information about business majors, the Jones College Admission Policy and how to read your advising materials.