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Jones College of Business IT Services

JCB Faculty Technology Survey Spring 2022

In the Spring Semester, 2022, the Jones College of Business conducted a survey to identify the level of technology usage, needs, and other factors related to technology in the Jones College of Business. The results of this survey can offer some guidance in making decisions related to the adoption of technology, training, and professional development opportunities in our college. Our goal is to find ways to support our faculty in using technology to fulfill our educational mission better.

In these web pages you will find the results of the survey and the steps we are taking or recommend to address the issues raised by you in the survey.  We will update this page periodically to inform you of the progress of the actions to be taken. We created this page to share the information and to provide full transparency in this process.

The survey had a total of 83 respondents which is an increase of 5% in response rate compared to the previous survey conducted in 2013. We can divide the survey into four sections: teaching technologies, teaching methodologies & modalities, master classroom issues, and professional development opportunities. Below is a summary of the responses.

Teaching Technologies

The good news is that the overwhelming majority (96%) of faculty/instructors use D2L.
This represents a 31% increase compared to our last survey in 2013.

  • The top used features in D2L still are: Content 98%, Grades 98%, Dropbox 95%
    Followed by News 88%, Class List 84%, Discussions 83%, Quizzes 82%
  • 54% of our faculty reported using external learning resources. This represents a 42% increase from our last survey.
    • The top used resources are MH Connect 20%, Cengage MindTap/SAM 13%, and Simulations 6%
  • 67% of our faculty create video tutorials for their classes. This represents a 65% increase from our last survey.
    • 80% reported using Panopto, 30% reported using Camtasia
  • 65% of our faculty use the automatic classroom webcast & recording system
    • The main reason to use the system: support students that miss class
    • The main reasons NOT to use the system are privacy and too many tech problems
  • • The most requested technologies/software to use in classes are1:
    • TopHat, clickers, and polling 15%
    • HyFlex classroom, omnidirectional microphone, and cameras 7%
    • Attendance capture technology 2%
  • Main challenges regarding the use of technology
    • Our faculty cited lack of time (66%) and lack of tech skills (40%) as the main challenges regarding the use of technology.

1Previous survey cited lecture capture, web conference, polling. The university provides Panopto lecture capture and Zoom conferencing now. We also offer free anonymous polling via MS Forms and PowerPoint.

Teaching Methodologies & Modalities

The most used teaching methodologies (as reported by faculty) are:

  • Active Learning 45%, Problem Based Learning 41%, Experiential Learning (EXL) 39%
    Followed by: Flipped Classroom 36%, Game-based Learning 19%, and Simulations 1%

The most used teaching modalities (as reported by faculty):

  • The responses show the majority of our faculty teaches multiple class modalities, with face-to-face and online classes being the most common.
  • 89% teach online classes, 82% teach face-to-face classes, 39% teach hybrid classes
  • 40% of our faculty teach both: face-to-face and online classes
  • 30% of our faculty teach face-to-face, online and hybrid classes
  • 14% of our faculty teach only online classes
  • 6% of our faculty teach only face-to-face classes

Master Classroom Issues

The most reported master classroom problems are:

  • The microphones are not charged, need an omnidirectional ceiling microphone
  • Remote recorder devices issues: camera/desktop not showing, recording not saved in the correct course folders, not being copied to all course folders, etc.
  • Doc cam issues (dim image, how to use it, etc.) / Need a better camera / Projector over whiteboard issues
  • Wireless network speed not good
  • Slow pc in classroom
  • Lights in the room are too close to the screen / No automatic blinds in the room
  • Software issues: Adobe not working, MS Teams starting at login, Excel features missing

Professional Development

  • D2L training, developing D2L courses, how to engage students in Zoom/D2L
  • HyFlex, Qualtrics, PowerBI, M-Turk training
  • How to make better videos for lectures
  • A full-size Lightboard installation
  • Training on Matlab, SAS, SPSS, STATA, PLS

Working Group Technology Advisory

  • Volunteers: ACTG (1), MKTG (2), ECFN (1), MGMT (3), ISA (2)

The Jones College of Business strives to provide the best IT services and support possible to all our patrons, faculty, staff and students. This page identifies the main issues raised in the technology survey and actions items to address them. We will focus on providing the best service possible within our limitations. Below you will find a list of the top issues and requests, alternatives to address them and current status as we progress – some items required the coordination with other units such as ITD, MTSU Online, facilities services, etc. Please note that this document is not oriented to provide an exhaustive list of options or solutions. For additional information regarding some of the issues/requests please see the JCB Faculty Learning Community in D2L. Please don’t hesitate to contact [email protected] if you have any questions.

IssueAction Items & OptionsStatus (11/14/23)
Polling: TopHat & clickersWhen we talk about engaging students, one of the top topics is student polling. We have several polling options:  
 Anonymous polling with PowerPoint and MS Forms
Available to all faculty and students free of charge.
See instructions here and here.
It could also be used for for non-anonymous polls.
Please contact us if you need help with this feature.
Not integrated with D2L. 
Available now!
 Turningpoint Clickers are available to all faculty free of charge. 
See instructions here. Various quantities (15, 30, 60) Not integrated with D2L.
Available now!
 Option: NearPod
Free for up to 40 students, 100MB storage. Requires app for students. Requires some basic training. More information here
Not integrated with D2L.
Available now!
 Option: Top Hat (not available at this time)
Top Hat supports polling (anonymous & non-anonymous),  discussions and attendance tracking. It is already integrated with  D2L. However, it requires an annual license and training.
We are investigating this alternative.
No funds available
HyFlex classroomsSeveral mentioned the need for HyFlex classrooms (multiple cameras, ceiling microphones, interactive boards, etc.) We are taking several steps to address this request.
 
 Entered TAF proposal to make BAS S337 a fully HyFlex classroom
Proposal approved
 Working with ITD classrooms to install ceiling microphones in  several BAS classrooms using HERF funds. ITD plans to install ceiling microphones in 13 BAS master classrooms.
ITD completed 
Summer 2022.
 Continue working with ITD classrooms to include ceiling microphones and multiple cameras in future classroom upgrades.
Work in progress
 Optional: Install ceiling microphone and camera in Suntrust room
TBD
Attendance captureSeveral faculty mentioned the need for attendance capture technology, especially in large sections. This type of technology could be expensive and  requires infrastructure investments. We are investigating some alternatives.
 
 Use MS Forms (free)
Requires students to install the mobile app and log in to it. But, it is not integrated with D2L. Requires faculty to manage and  aggregate the responses.
Info published
in website.
 Option: Use iClicker or Top Hat (paid)
Both options have an associated cost and are integrated with D2L.
Top Hat could provide polling, discussions and attendance tracking for all the College of Business classes!
No funds available
 Other paid options:
https://spotteredu.com
https://arkaive.com
 
Discussion board In the Fall of 2021 we tested two discussion forum alternatives. Both products were easy to use and provided increased student engagement.
Both products have associated licensing costs. Some options are:
 
 Use D2L discussion board  (free)
Available now!
 Use MS Teams for class discussions
Available to all faculty and students free of charge. You could create a “team” for your class – even merge all classes under a single team.
Please contact us if you need help with this feature.
Not integrated with D2L. 
Available now!
 Use Top Hat discussion feature (paid)
Not as feature-rich as other dedicated discussion products.
Integrated with D2L. Top Hat could provide polling, discussions and attendance tracking for all the College of Business classes!
No funds available
 Other paid options:
YellowDig – associated cost, D2L integration available.
CampusKnot – associated cost, D2L integration available.
Harmonize – associated cost, D2L integration available.
No funds available
Classroom hardware Several faculty reported issues with the camera, remote recorders, microphone batteries, doc cam, projection screen, whiteboards, wireless and, slow teacher computers. Some steps being taking are:
 
microphones, remote 
recorders & cameras
ITD is working on issues with remote recorders, microphones, camera timeouts. Reported to ITD. ITD upgrading firmware. Completed by ITD
All classrooms.
microphones
not charging
JCB IT: Posted instructions in teacher station desk to alternate use of microphones and save on battery life.Done!
ceiling
microphones
ITD will install ceiling microphones in 13 BAS classrooms during the summer 2022 upgrades. Funded by HERF.Completed by ITD
wirelessITD has upgraded and keeps upgrading wireless infrastructure. ITD is planning to replace all wireless infrastructure with Cisco hardware.
Completed by ITD
slow computersITD is replacing the teacher computers in S304, S308, S314 and S315.
JCB will install SSD and RAM upgrades when needed.
Work in progress
Classroom environment Faculty reported some issues with lights and blinds in classrooms.
Some steps being taking are:
 
lights JCB will contact facility services and TAF to check lights in the rooms
JCB will label light switches in classrooms
Work in progress
blindsJCB will contact facility services and TAF to check blinds in the rooms
Work in progress
Classroom softwareSome steps being taking are: 
Adobe doesn’t workJCB will distribute instructions to login to Adobe and ensure all faculty have Adobe accounts
JCB will distribute instructions to use the web browser to read pdf files
Training provided

Work in progress
MS Teams pops upJCB: applied network policy to disable MS Teams (not 100% reliable)
JCB will distribute instructions to disable MS Teams autorun feature.
Done
Completed
MS Excel features missingJCB will ensure all teacher stations have all Excel add-ins enabled.
Completed
Professional development & trainingJCB will put together several training sessions in coordination with the Dean’s office and ITD office.
Qualtrics training
D2L, D2L course creation, developing engaging content, etc.
HyFlex training
Continuously 
Full size lightboardFaculty requested a full lightboard installation
Option: https://www.learning.glass/product-line/
Needs funding and identifying a viable room to install this product
No funds available
Pilot test lightboard 
in One Button Studio +
 JCB IT advisory boardSeveral faculty volunteered to participate in an IT technology advisory groupWork in progress

These pages will be periodically updated. 

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