Welcome to CUSTOMS


Want to make your mark at MTSU? Apply to be a Student Orientation Assistant (SOA)!

We are currently recruiting for the 2023 Student Orientation Assistant (SOA) staff.

SOAs at MTSU use their leadership skills and True Blue pride to welcome over 4500 New Raiders and their family members to campus annually. Click here for a complete job description and overview of the application process. Applications are due no later than November 21, 2022.

Ready to Apply?  Apply Here

What is CUSTOMS?

CUSTOMS is the Middle Tennessee State University new student orientation program. CUSTOMS helps new undergraduate students make the transition into the university; prepares new students for MTSU's educational opportunities; and initiates the integration of new students into the intellectual, cultural, and social climate of the institution. In a nutshell, CUSTOMS shows new students the ropes on being a student at MTSU. 

Freshman and Transfer Students Admitted for Spring 2023

CUSTOMS signup is open for students entering MTSU in the Spring 2023 (January) semester. When you begin the signup process, you will be directed to log into Pipeline MT. 

Follow these steps for CUSTOMS Signup

  1. Go to PiplineMT login.
  2. Enter your PipelineMT Username and Password.
      1. If you have not set up your PipelineMT username and Password or have forgotten it, click below the Login box and you will be given instructions of how to set up or change it.
  3. Once logged in to PipelineMT click on CUSTOMS Orientation Signup box.

Go to PipelineMT to get started.

Freshman and Transfer Students Admitted for Fall 2023

Registration for CUSTOMS will be available in late March 2023.

Students Seeking Additional Bachelor's Degree

If you have already earned a Bachelor's Degree and are seeking an additional Bachelor's degree with MTSU, select the college of your current major. (CUSTOMS is not required for students seeking an additional Bachelor's degree.)

How is CUSTOMS Structured?

Two required components for  CUSTOMS:

  1. CUSTOMS Online -  These are REQUIRED Information Modules that must be completed PRIOR to your CUSTOMS date.
  2. Academic Advising and course registration

What is My Group (Country) Name?

CUSTOMS is the theme of the orientation program. The theme goes along with the process as you leave and enter a new country and go through customs.The new students are grouped together by majors for advising purposes, and we use country names to identify these groups. When you sign up for CUSTOMS, you will be notified of the date you have been assigned and the name of the country in which you are grouped. 

CUSTOMS is designed a little differently for each type of new student. Please select your classification on the left menu bar to begin your CUSTOMS journey!   

CUSTOMS Orientation will give you vital information about the University and the many resources that you will use as a student.This orientation is required to be completed before you can be advised and register for your courses.


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