Information Technology Division (ITD)

The Information Technology Division, through strategic planning, innovation, technical leadership and direction, supports the University’s goals to advance academic quality, to promote student success and individual responsibility, and to develop purposeful and sustainable partnering relationships and outreach.  In supporting the goals of the University, ITD will:

  • provide an effective, accessible communication structure that supports appropriate information and learning technologies to meet the needs of a dynamic academic environment;
  • evaluate the Division's activities to maintain the highest level of services possible to assure that the technologies provided are current and contribute to the efficient operation of the University; and
  • provide direction for future growth and expanded capabilities

ITD Service Portal Request Equipment (Faculty / Staff ONLY)*

BlueID

Use your BlueID to manage your MTSU photo ID card, meal plan, Raider Funds, and more.

Campus-Wide Initiatives

See the projects ITD is working on to improve the technology on campus.

Digital Signs

Campus digital signs are available to advertise university events and information appropriate to a campus-wide audience or content specific to the individual sign's location.

Email Accounts

Information regarding email accounts for students, faculty, and staff.

Enterprise Applications

Provide support for enterprise-level administrative application systems, including Banner, DegreeWorks, Dynamic Forms, PipelineMT, and more.

LinkedIn Learning

MTSU students, faculty, and staff have access to the online training video library, LinkedIn Learning.

MTSU Mobile

Smartphone application developed by students to provide easy access to a wide variety of university information

Passwords

Information and instructions for updating MTSU passwords.

Policies & Forms

Review ITD Policies and Forms.  Review Tik Tok Law (April 2023).

Publications

Read the latest ITD News via our publications: Communicator and Tech Xpress or reference the ITD Handbooks for faculty / staff and students.

Scheduled Maintenance and Upgrades

Check for upcoming upgrades.

Security

File an incident report, access VPN, manage multi-factor authentication, and more.

Software Licensing

Request software for university-owned computers.

STA Program

Assist users of University computer labs and the Help Desk through the Student Technology Assistant Program.

Student Account

Information on claiming your student account and setting/resetting your password.

Teaching and Learning

The Center for Teaching & Technologies supports the needs of the MTSU community via course development, instructional design, one-on-one consultations, workshops, on campus technologies, D2L support, and master classrooms. 

Technical Services

ITD staff are here to help you with Cable TV, Cellular Service, Phones, Voicemail, Skype, Faxing and any other technical services needs.

Website Management

Request a web change, user access, or consult the online style guide.

Wireless Access

Connect to BlueWiFi and HousingBlueWiFi as a student, employee, or visitor using these instructions for Windows, Mac OS or Android/iOS devices.

Having trouble finding University Wi-Fi networks? Click here

Work Orders

Log into the ITD Service Portal to submit a work order.

Workshops

ITD's workshops are free and are available to faculty, staff, and graduate assistants.

 

*Students can check out equipment through the James E. Walker Library.

ITD Help Desk

Sun: 12pm – 6pm 
Mon-Thurs: 8am – 9pm
Fri: 8am – 4:30pm
Sat: 10am – 4:30pm

For students and staff who are unable to access the main Help Desk located in KUC 320, please call or email to schedule a meeting at our satellite office located in the ROTC Annex.  

(615) 898-5345
help@mtsu.edu
Submit Work Order

 

Request Equipment (Faculty / Staff ONLY)