VetSuccess on Campus

The MTSU Charlie and Hazel Daniels Veteran and Military Family Center has partnered with the Veteran’s Administration (VA) to host the first VetSuccess on Campus (VSOC) program in the state of Tennessee. 

VSOC counselors are trained to provide academic and vocational guidance to veterans, and help connect them to other VA benefits, including health care and mental health services. The VSOC counselors maintain close relationships with local VA Vet Centers and VA medical facilities, as one of their main roles is to referr service members, veterans and dependents as needed and provide assistance applying for VA medical and nonmedical benefits. Their main goal is to ensure your academic and future accomplishments by making sure you have all the necessary tools and knowledge to do so.


Mrs. Heather Conrad is a licensed counselor and is the director of the VSOC through the VA.  Ms. Conrad specializes in assisting veterans and their families transition from what she refers to as “Combat to Campus.” Her services include, but are not limited to:

  • Professional career counseling to include: free interest and aptitude testing under the Ch. 36 program.
  • She is trained and well versed in all VA benefits (e.g., VA home loans, insurance, health care, vocational rehabilitation, disability claims) and can help you navigate any issues you might be having in those areas. 
  • Transition counseling
  • Financial counseling 
  • Helping you get access to tutoring services

Mrs. Conrad has a warm and openhearted approach and her goal is to help you maintain your success before, during, and after your educational career here at MTSU. She is here to help you achieve your educational goals while at MTSU and help you decide on and pursue a career that is the best fit for you.  She feels that your success is her success! 

Your conversations with her are 100% confidential.  She can guide and educate you about your options so you can make informed decisions about your health and education benefits.

Click here for information about VSOC directly from the VA