MT One Stop
MT One Stop Virtual Counter
The MT One Stop has a virtual opportunity to speak with one of our Enrollment Coordinators via Zoom. This opportunity is available Monday through Friday from 9:00 am to 4:00 pm. This is available for all students, but specifically a resource for online only and working students who can’t make it to campus during regular business hours.
To join the virtual counter, click the button below to open Zoom. You’ll be placed in a waiting room until it is your turn in the queue. Please note that you cannot see how long the queue is or how long your wait will be while in the waiting room. We will periodically put a message in the chat indicating the number of people currently waiting so you can decide to wait, come back another time, or email us instead.
As always, you can email the MT One Stop to work directly with one of our Enrollment Coordinators. Our email is [email protected], and we typically reply within one business day. To submit documents to our office students may use our convenient Dropbox option (you’ll sign in using your Pipeline username and password).
Students – Set Up your Student Privacy PIN on Pipeline!
If you have not set up your Student Privacy PIN on Pipeline, do so by going to the Registration and Student Records menu and the link “Partners in Education (PIE) and Student Privacy” in the Academic Records box. This PIN is unique to you as the student so that you can verify your identity if you call the MT One Stop for assistance. The MT One Stop may not be able to answer your questions if you have not set this up. This will be required after Fall Break to access Virtual Counter!
Please have your Student Privacy PIN ready before joining (click here for a quick video tutorial). If you have a parent or guardian joining Virtual Counter with you, it’s highly encouraged that you add them as a Partner in Education on your Pipeline account. This will allow us to discuss your account with the designated partner. It’s quick and easy, just follow these simple steps:
- Login to PipelineMT
- Click on the Registration & Student Records link
- Select Partners in Education (PIE) link in the Academic Records box
- Select the Add/Update/Remove my Partners in Education link to add you and your partners if you want to participate in the program. You will need to provide the Partner’s name, email, and assign a PIN.
Please do not send any documents or emails with unredacted Personally Identifiable Information (PII), such as Social Security Numbers or credit card numbers, through any means other than the Dropbox, mail, or in person.
