Meet the MTSU Online Staff
Professor and Chief Online Learning Officer 615-494-8909
trey.martindale@mtsu.edu
With over twenty years of experience in higher education as a professor and administrator,
Dr. Martindale is driven to help students succeed via effective learning environments.
He has contributed to the development and delivery of nine fully online degrees, from
undergraduate certificates to the doctorate. He has taught over sixty online courses
and developed twenty-six online courses. His research in instructional technology
and online learning has led to over forty scholarly publications and over one hundred
scholarly presentations, invited talks, and keynotes. His research and development
projects have been funded ($5,200,000) by agencies such as the National Science Foundation,
the U.S. Centers for Disease Control and Prevention, the U.S. Department of Defense,
and the U.S. Department of Education. In 2019 he was elected and served as President
of the Association for Educational Communications and Technology. AECT is the leading
international scholarly association in instructional design and technology, with over
2400 scholars from 28 countries. Links to his CV and scholarly work are available
at his faculty profile.
Louanne Bergman, Ed.D., PC
Director of MTSU Online
615-904-8276
louanne.bergman@mtsu.edu
Louanne Bergman serves as the director of MTSU Online and oversees the talented staff and daily operations of the department. She has over twenty years of experience working in online education, helping faculty and students succeed in this ever-growing area of higher education. She is committed to making the student experience successful through effective technology and assisting faculty with giving their students the best online experience possible.
Kim Godwin is a member of our instructional design team. She has worked in both student
and academic affairs for more than two decades and also serves as a faculty member.
Dr. Godwin strives to promote student success through supporting faculty in creating
engaging, interactive, and authentic teaching/learning experiences through online
course development and offerings.
Tara Perrin, M.A., COI
Instructional Designer
615-898-2274 tara.perrin@mtsu.edu
Tara Perrin is a member of our instructional design team. Having worked in higher education for over a decade, she has served as an on online instructional designer, online student advisor, and online faculty. Passionate about student success and equity, Ms. Perrin collaborates with faculty in the development of quality online courses with the goal that all, faculty and students, have an enjoyable, engaging, and successful online learning experience.
Dr. Karen Hein
Instructional Designer 615-898-5680 karen.hein@mtsu.edu Karen Hein is an instructional designer with MTSU Online. She has over 20 years of experience in higher education, beginning as a librarian and information technology specialist moving into faculty development over the years. Dr. Hein is strongly committed to meeting faculty where they are, helping them create engaging courses based upon best practices in online education.
Carol Hayes
Coordinator, Faculty Services 615-898-5332 carol.hayes@mtsu.edu
Carol Hayes serves as the primary point of contact for faculty interested in developing online courses. She is responsible for tracking progress of development requests, approvals, contracts, and extra compensation payments.
Tonya Dowd is the first point of contact for online students. She responds to student inquiries and ensures students have access to available resources.
teresa.umphrey@mtsu.edu
Teresa provides technical support for the Director of MTSU Online, Faculty Services, processing documents for online Instructors and verifying online courses are appropriately scheduled. She also works in Banner/Argos and MTSource.
Mark Templeton
Director, MTSU Testing Services
615 898-5659
mark.templeton@mtsu.edu
Mark Templeton serves as the Director of MTSU's Testing Center. In leading the Testing
Center, Mr. Templeton ensures students are provided with secure and accessible high-quality
exam services.
Sheila Copeland
Test Center Proctor
615 898-2743
sheila.copeland@mtsu.edu
Sheila Copeland is a Test Center Proctor in MTSU's Testing Center. She is responsible
for assisting students in efficiently scheduling exam sessions and providing exceptional
customer service supporting academic success.
