Denise FitzGerald Quintel
Discovery Services Librarian
Degree Information
- MS, University of Tennessee, Knoxville (2013)
- BA, Northeastern University (2005)
Areas of Expertise
library discovery systems
ux in libraries
user privacy
web analytics
Biography
At MTSU's Walker Library, I focus on how I can enhance the user research journey and improve the discoverability and access to online resources. I strongly advocate for user privacy and cultivate empathy in all my work. I explore ways to design a more equitable, accessible, and positive user experience in managing the library's discovery system and online presence.
My current research involves informati...
Read More »At MTSU's Walker Library, I focus on how I can enhance the user research journey and improve the discoverability and access to online resources. I strongly advocate for user privacy and cultivate empathy in all my work. I explore ways to design a more equitable, accessible, and positive user experience in managing the library's discovery system and online presence.
My current research involves information-seeking behavior, user-centered design, web analytics, and privacy. I have published work in the Journal of Academic Librarianship, Issues in Science and Technology Librarianship, and Information Technology and Libraries.
I am a member of the Asian Pacific American Library Association (APALA) and the Library Freedom Project. I serve as an Assitant Editor for Weave: Journal of Library User Experience.