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  • Parent and Family Association
    A Division of Student Affairs
  • Parent and Family Association
    A Division of Student Affairs
  • Parent and Family Association
    A Division of Student Affairs
  • Parent and Family Association
    A Division of Student Affairs
  • Parent and Family Association
    A Division of Student Affairs
  • Parent and Family Association
    A Division of Student Affairs

Frequently Asked Questions

photoTo find answers to frequently asked questions, select from:

MT One Stop

Answers to the following questions and topics can be found on the MT One Stop website:

MT One Stop
Student Services & Admissions Center, Room 210
Phone: 615-898-2111
Fax: 615-904-8423


  • How much is tuition at MTSU?
  • Where/how can tuition be paid?
  • When are the fee payment deadlines?
  • When are bills available?
  • How do I receive a financial aid refund?
  • How do I set up an Installment Payment Plan?
  • Are tuition discounts available?

Financial Aid:

  • How/when should my student apply for scholarships?
  • What is the financial aid verification process and how do we complete it if we’re chosen?
  • How is the amount of aid a student can receive determined?
  • What are the loan options for my student and myself?
  • For what reasons may financial aid awards be adjusted?
  • How is Satisfactory Academic Progress determined?
  • What are the eligibility requirements for Tennessee Education Lottery Scholarship Program (TELS)?


  • Where is the final exam schedule?
  • When is my students assigned registration time?
  • Where is the Drop/Add Late Registration Form?
  • Where can my student change his/her major?

Grades & Transcripts:

  • Where are grades posted?
  • What does my student need to do if he/she needs to repeat a course?
  • What happens is my student gets notification regarding academic probation or suspension?
  • Where can my student get a copy of his/her transcript?
  • Where can my student get proof of enrollment at MTSU?
  • Where can we get graduation information?

MT Dining

Answers to the following questions regarding meals on campus can be found at the MT Dining website:

  • photoWhat is a "meal plan"?
  • What are "FlexBucks"?
  • Where can the meal plans be used?
  • Where are McCallie and Raider Zone located on the campus?
  • Where are Cybercafe @ Woodmore and KUC Grill located?
  • Where are the PODs located?
  • What is a meal equivalency?
  • What about changing from one meal plan to another?
  • What if a specialized diet is needed, such as vegetarian, low sodium, low fat or other nutritional concerns - what are the choices?
  • What if the meal plan is not used?
  • What if I want to treat my student with something special for his/her birthday, special occasion, or just a little gift of love for any day?

For further information, contact MT Dining Services:

Office: KUC 202 
Office hours: 8:00 a.m. - 4:30 p.m. Monday-Friday
Phone number: (615) 898-2675

(Please check the site for all up-to-date information on dining services and to submit your comments, questions, and suggestions.)
Meal Plans and its uses are subject to change. Please contact MT Dining to verify or if you have questions.

Housing and Residential Life

photoAnswers to the following questions can be found at the Housing & Residential Life website:

  • Are students required to live on campus?
  • What does signing the housing and residential life license agreement mean?
  • Can students request a particular roommate?
  • When will students know who their roommate will be?
  • When will students know their room assignments?
  • What if students want to change rooms, roommates, or halls after they have arrived on campus?
  • What should students bring to campus?
  • Are there items that students are prohibited from having in the residence halls?
  • When can students move into the halls for the fall semester?
  • What should students know about safety and security in on-campus housing?
  • What should residents know about fire safety?

Parking and Transportation Services

photoAnswers to the following questions can be found at the Parking & Transportation website:

  • Do visitors need a permit to park on campus?
  • How are students' vehicles registered?
  • How often are tickets issued?
  • How are tickets appealed?
  • What are some of the violations for towing/booting a vehicle?
  • When a vehicle is booted/towed for having five (5) or more traffic/parking violations in a semester, does it matter if the tickets have already been paid?
  • What do the fees and citation fines pay for?
  • What are Parking and Transportation Services hours?

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Middle Tennessee State University, in its educational programs and activities involving students and employees, does not discriminate on the basis of race, color, religion, creed, ethnic or national origin, sex, sexual orientation, gender identity/expression, disability, age (as applicable), status as a covered veteran or genetic information. For more information see Middle Tennessee State University. |  Nondiscrimination Policy