Facilities Services

Custodial Services

A people oriented department responsible for all phases of the cleaning operations on the Educational and General (E&G) campus and for providing event set-ups. By maintaining a safe, clean, and functional environment, the staff serves interior administrative and academic spaces through care of the offices, classrooms, hallways, restrooms, and trash removal, keeping the buildings looking neat and attractive.

The crew receives regular training in safety and cleaning techniques, keeping up with the latest technologies. Good customer service is the goal of Custodial Services.

Services also include:

  • Floor care
  • Replenish restroom supplies
  • Cleaning around building entrances
  • Event set-up
  • Cleaning all vans and cars for motor pool
Custodial Cleaning Standards and Frequencies (12/2012)
Custodial Building Directory
FSD Daily Cleaning Schedule (July 2013) Alpha Listing
Custodial Work Request Form
Labor Rates for Estimating Work


Education & General Space 12/2013

Gross Square Feet Cleanable Square Feet % Cleanable Square Feet
Facilities Services
In-house 617,230 318,105 16%
Contract Labor 1,777,811 1,234,839 60%
Murphy Center Complex
In-house 0 0 0%
Contract Labor 606,239 500,531 24%
Total 2,788,739 2,055,256 100%


Quality Assurance


Facilities Services maintains a Quality Assurance Program that provides support to the Custodial Services program:


  • Inspections - Facilities are inspected routinely to ensure the Cleaning Standards are being met from both a frequency and quality standpoint.

  • Customer Service - Cleaning concerns, special requests, and service feedback are welcomed by Facilities Services.


Any concerns or questions should be sent to Connie Hagberg in Facilities Services.
Connie may be reached by email at connie.hagberg@mtsu.edu or by phone 898-2119 (office).